Teacher
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20 Messages
Movies are displayed in the annoying little box
I have been having the issue of movies being displayed in the annoying little box. It doesn't happen every day but on holidays and weekends. It also happens when we get the free premium channels previews. If the issue isn't resolved them I am going to Xfinity
DIRECTVhelp
Community Support
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254.9K Messages
5 years ago
Hi @MINENA,
We're happy to look into this for you.
Please tell us what box you're referring to so we can start looking for a solution. If you haven't already, try resetting your receiver and checking to see if the box is still displayed afterward.
We'll be awaiting your response.
Aminah, AT&T Community Specialist
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