Contributor

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1 Message

Friday, September 28th, 2018 6:50 PM

MyMultiview option is gettingError 500 code

My Multiview option has not been operational for 24 hours. I continue to get Error 500 code and have already reset receiver and gateway with no resolution. What needs to be done to get this fixed/resolved?

Community Support

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255K Messages

7 years ago

Hey @jd_10567,

 

We want you to get the most out of your watch experience, so let us help with that!

 

Were there any changes made before this error occurred? Are you having trouble with you internet as well? Additionally, you may find some more information in this post about How to Troubleshoot your DVR/Receivers.

 

We look forward to assisting further!

 

Rury, AT&T Community Specialist


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