Contributor

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3 Messages

Saturday, January 3rd, 2015 8:23 PM

On Demand Movie

So I searched on-demand for "Rushmore."  I find the listing for "Rushmore."  Amongst all the other info which comes with a movie listing, I see a line that says "Available until 1-15-15." Yay!  So . . . where is the rental option ("$")?  There doesn't seem to BE a rental option.  WHY? I simply cannot find an answer to this question in a help video or anywhere.

 

Help, please, from community members! Thanks in advance.

Accepted Solution

Official Solution

ACE - Expert

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28.3K Messages

10 years ago


@shubbell wrote:

So I searched on-demand for "Rushmore."  I find the listing for "Rushmore."  Amongst all the other info which comes with a movie listing, I see a line that says "Available until 1-15-15." Yay!  So . . . where is the rental option ("$")?  There doesn't seem to BE a rental option.  WHY? I simply cannot find an answer to this question in a help video or anywhere.

 

Help, please, from community members! Thanks in advance.


Rushmore is available from The Movie Channel On Demand.  If you don't subscribe to U300 or higher, then it will not be available On Demand.

 

I have U300 which includes TMC and it plays just fine except that it's SD and not HD.

 

All ON DEMAND choices are shown regardless of which premium channels (HBO/Cinemax/Showtime/TMC) you subscribe to or not.

Don't mess with old people.  The older we get, the less "Life in Prison" is a deterrent.

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Expert

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3.2K Messages

10 years ago

I guess I do not understand your point. It is available for free, but you rather pay?

I n general, offers come & go willy nilly, without rhyme or reason.

Contributor

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3 Messages

10 years ago

Thank you for the reply.

 

I left out a pertinent bit of information in my original post, so please excuse me. There is no "play" button (>) on the movie listing, either.  Therefore, no rental option or play button.

Expert

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3.2K Messages

10 years ago

I see what you mean, I did not think I could go further with this because I am now on Frontier - Where they would have different offerings & different software. But, I went ahead & looked.

 

I find the same problem - no play button. I tried putting it in my queue, but it did not help. Appears that it loaded wrong. Odd that it would be bad in both companies.

 

You can report it through normal call in or send a PM to attcustomer care useing this link - https://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/192773

Contributor

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3 Messages

10 years ago

I'm relieved to see you encountered the same problem - and that I'm not going blind or insane.  I'll definitely utilize your suggestion!

 

Thank you so much!


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