Tutor
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4 Messages
Parental time controls for wi-fi -U verse 3801HGV
How ( or can ) I set up time limits for wireless access ? Shut off at 10 pm for example ? I have been in the settings and no where can I find this option.
Tutor
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4 Messages
How ( or can ) I set up time limits for wireless access ? Shut off at 10 pm for example ? I have been in the settings and no where can I find this option.
Accepted Solution
Official Solution
texasguy37
Expert
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1.3K Messages
13 years ago
The U-verse gateway does not have that feature.
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Accepted Solution
Official Solution
JefferMC
ACE - Expert
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36.9K Messages
13 years ago
Many people purchase a separate router/firewall that has those features. If you take this route, you can then disable the wireless access in the RG and control it through this router.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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jamileh
Former Community Manager
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29 Messages
13 years ago
First - I love your username, it made me laugh!
Second - is your goal to limit internet use on laptop/desktop computers or some other device? There are a lot of device based options that allow you to set restrictions.
Let us know what you're trying to restrict access on and we'll find some ways to help.
As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.
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stepmonster
Tutor
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4 Messages
13 years ago
Thanks about the user name, it is the stepchild I am trying to restrict so I figured the username fit LOL
Yes I am trying to prevent her from circumventing the parental controls that will be on her phone as soon as school starts again and using the ipod or kindle to chat. Or just the phone but via wifi, without having to unplug it each night. If I have to then I will just do that but was hoping to have a setting.
Thanks 🙂
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jamileh
Former Community Manager
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29 Messages
13 years ago
That is a tough one indeed. I have a teenage son, so I know where you're coming from. 🙂
There was a period of time where any electronic device had to leave the room (or actually be with me) during homework time and at bed time. That helped establish the right behavior and we didn't have to do it for that long.
Another option is to change the wireless password and have her bring the device to you when she needs to use it. Of course, you'd need to make sure that the network settings were wiped out when it's time to put the device away.
As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.
Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.
I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
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stepmonster
Tutor
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4 Messages
13 years ago
So in other words there is no soultion.
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jamileh
Former Community Manager
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29 Messages
13 years ago
The gateway does not have that feature so, no; you cannot set parental controls through the gateway.
As JefferMC noted above, you can get a router that has those capabilites and apply parental controls using the router.
As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.
Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.
I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
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oufanindallas
ACE - Master
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480 Messages
13 years ago
Saw this on Facebook and couldn't resist.
1 Attachment
wifi password.jpg
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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stepmonster
Tutor
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4 Messages
13 years ago
OMG LOVE IT !!! Now that is an answer I can use LOL
Although I wish there was a simpler way ( or knew how ) to only delete her devices. I hate having to enter in the new password for all of the adults 🙂
Kids are highly overrated !!
Thanks for the morning chuckle !!
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jamileh
Former Community Manager
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29 Messages
13 years ago
Hahaha! Love it.
As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.
Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.
I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
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oufanindallas
ACE - Master
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480 Messages
13 years ago
I have a soon to be 4 yo and I know I'm going to have to start worrying about these things as well. That pic showed up on Facebook and I couldn't resist.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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cbukhari
Tutor
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2 Messages
13 years ago
This realy sucks. I had a Wireless Linksys G 2.4 Broadband Router that I used with Earthlink and now with U-Verse I have the 2Wire 3800HGV-B system. Can I connect them together to help me istablish the parental control, and how, Or am I _OL? Maybe I should start shopping for a service that has these features availabe out of the box (maybe I should have stayed with Earthlink). Any ideas? Thanks,
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SomeJoe7777
Expert
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346 Messages
13 years ago
See the following post for instructions to set up your own router using the DMZPlus feature:
http://forums.att.com/t5/Residential-Gateway/U-verse-for-BUSINESS-2Wire-3600HGV-bridge-mode-or-another-AT-amp/m-p/2707755#M182
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ohreeds
Tutor
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2 Messages
12 years ago
I can't believe AT&T has not fixed this. We also had Linksys router before and I was able to schedule turning wifi off and on and customize to individual MAC addresses (so my phone didn't have to lose wifi). We'd all like to think our kids will make the right choice with enough encouragement, but in the end they are teenagers/children and brain development is not quite at that point. Two out of three of my kids are reasonably good at limiting themselves but one has impulse control and just needs a reminder that it's time to shut things down and go to bed. From previous research I understand the 2Wire systems outside of AT&T offer this. (Dear At&T mod don't suggest, the parental controls - they are terrible and don't address the wifi issue at all). For some reason I am not able to sister in our old router so instead I have to turn wifi off and on manually. This is definately in the mix for weighing whether we remain with Uverse now that the promotional rate has expired.
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baseballisback
ACE - Professor
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8.2K Messages
12 years ago
chreeds:
I am not a tech expert by any stretch of the imagination, but I am aware of being able to disable the something-something inside the 2WIRE box, you can attach an outside router to the AT&T router.
Secondly, you're more than welcome to call the sales or retention department and get another promotional offer. There is no rule that says "only one offer per person."
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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