Explorer

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3 Messages

Tuesday, February 24th, 2015 3:04 AM

Picture quality with 55" LED Samsung

I've got the U450 tv package and love the service, been here a while but the picture quality on my 55" tv just doesn't look good.

 

Over the years, I've heard people say that the HD image is not near as good as other providers and it could be from the way Att compresses the signal to other things but I asked a tech about it and he really didn't or acted like their wasn't nothing wrong.

 

I've got an antenna hooked this tv and if you watch the same channel, the antenna is so much more colorful and vibrate.  With uverse, the color is more dull and like it's brighter but with more white light in the picture if that makes sense.  The grass is not has green or the race cars colors are not as bright as like it would be if you were watching the antenna feed.

 

Maybe I need to take a picture of the two and show you what I mean if what I'm saying doesn't make sense but does anybody have any ideas what might be causing this or if it can be fixed?

 

Just don't think it is the tv because the antenna is beautiful and dvds look good also.  I would love to hook up a Time warner box and Direct tv box up just get a compairson but it's kind of hard to do that.  If the tv wasn't mounted, I guess I could take it to the neighbors and see what it does look like on TWC but that is too much of a hassle.

 

Hopefully somebody might have some ideas or something that I or uverse can do to help me out, Thanks,

 

Charlie

ACE - Professor

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8.2K Messages

10 years ago

Are you using HDMI or component to connect your box to the TV?

I assume your box is set to the right output? Menu->Options->System Options->TV Resolultion and set that to 1080?

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Expert

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4.3K Messages

10 years ago

@snowcrash Unluckily it was easy when HDNet was still on, they had a great test pattern to set the TV up for Uverse and there has to be changes.

 

I have a great image on my 42" Panasonic plasma, but I've been on Uverse for more than 6 1/2 years and could adjust w/HDNet test pattern.  We even had a thread how to do it by SomeJoe777, the most knowledgable user ever on Uverse.

 

But that doesn't help you.  The Daytona 500 looked great here, hopefully some w/55"ers will chime in w/some help directly for you.

 

Good luck 😉

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
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Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Expert

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3.2K Messages

10 years ago

After the last update, many complained about a haze on HDMI connections. I just compared my LED set that I watch on component on HDMI & the HDMI has a definite haze.

 

The component connection is adjusted to a great picture that matches my Panasonic plasma.

 

Try tweaking the settings on the TV connected component. It makes a big difference.

ACE - Sage

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301 Messages

10 years ago

This is a known fact about antenna service. If you have a good antenna and you obviously do, the picture would be better than HD cable.

http://www.buffalonews.com/business/technology/lessons-learned-after-cutting-the-cable-tv-cord-20140216

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

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4.3K Messages

10 years ago


@aviewer wrote:

After the last update, many complained about a haze on HDMI connections. I just compared my LED set that I watch on component on HDMI & the HDMI has a definite haze.

 

The component connection is adjusted to a great picture that matches my Panasonic plasma.

 

Try tweaking the settings on the TV connected component. It makes a big difference.


Here I got the crushed black on HDMI on my 1225 (also was on the 2250 I had before it), so went to component and have the great picture. Smiley Very Happy

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Scholar

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71 Messages

10 years ago

Dont bother with checking the HDMI cable or any of that non sense. U-Verse's HD stream is compressed to 6 megs. Your over the air antenna is getting the feed uncompressed and probally at around 16-19megs. U-Verse is notoriously known for having the worst picture quality out of all providers and the bigger the TV, the more you will notice it. I cant understand for the life me why people who sit on here all day and give half thoughtful replies all day to boost their post count wont just admit what everyone else already knows.. its not a tv setting, its not a cable setting.. it's the provider. Some live with it and get used to it, some can't stand it. But that is the TRUTH.

ACE - Expert

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36.9K Messages

10 years ago


@jhy1978 wrote:

Dont bother with checking the HDMI cable or any of that non sense. U-Verse's HD stream is compressed to 6 megs. Your over the air antenna is getting the feed uncompressed and probally at around 16-19megs. U-Verse is notoriously known for having the worst picture quality out of all providers and the bigger the TV, the more you will notice it. I cant understand for the life me why people who sit on here all day and give half thoughtful replies all day to boost their post count wont just admit what everyone else already knows.. its not a tv setting, its not a cable setting.. it's the provider. Some live with it and get used to it, some can't stand it. But that is the TRUTH.


All video providers compress the HD signal to a greater or lesser extent.  6 Mbps is on the highest end of compression.  For some programming it matters very little.  For some programming it matters a lot.  Calibrating your TV will not help much, if any, with the compression issue, but may help with color trueness, etc.

 

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ACE - Sage

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301 Messages

10 years ago


OP posted
"...Just don't think it is the tv because the antenna is beautiful and dvds look good also. ...."

He isn't indicating a huge difference in picture clarity. But as mentioned, on a large screen, it's more apparent.
I didn't know why antenna was better, now I do. Thanks!

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Scholar

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71 Messages

10 years ago

That's incorrect (6 megs on the high end) Here's a little proof of that..

A 500GB hard drive in a u-verse box can record around 150 hours of HD.

A 500GB hard drive in a directv box can record 99 hours of HD.

 

U-Verse's streams are the lowest of all providers (Cable, Google Fiber, Dish, Directv, etc.)

 

I'm not bashing U-Verse I had the service and are used to the picture quality but let's not mislead people here by claiming things that arent true.

Mentor

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46 Messages

10 years ago


@snowcrash wrote:

I've got the U450 tv package and love the service, been here a while but the picture quality on my 55" tv just doesn't look good.

 

I've got an antenna hooked this tv and if you watch the same channel, the antenna is so much more colorful and vibrate.  With uverse, the color is more dull and like it's brighter but with more white light in the picture if that makes sense.  The grass is not has green or the race cars colors are not as bright as like it would be if you were watching the antenna feed.

 

...

 

Just don't think it is the tv because the antenna is beautiful and dvds look good also.  I would love to hook up a Time warner box and Direct tv box up just get a compairson but it's kind of hard to do that.  If the tv wasn't mounted, I guess I could take it to the neighbors and see what it does look like on TWC but that is too much of a hassle.

 


One other possibility: Make sure that the picture settings on the TV (eg. Movie, Sports, Standard, Color, etc.) for the U-verse input are the same as for the antenna and dvd inputs.  Most TVs have independent settings for each input.

 

Regards.

ACE - Expert

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36.9K Messages

10 years ago


@jhy1978 wrote:

That's incorrect (6 megs on the high end) Here's a little proof of that..

A 500GB hard drive in a u-verse box can record around 150 hours of HD.

A 500GB hard drive in a directv box can record 99 hours of HD.

 

U-Verse's streams are the lowest of all providers (Cable, Google Fiber, Dish, Directv, etc.)

 

I'm not bashing U-Verse I had the service and are used to the picture quality but let's not mislead people here by claiming things that arent true.


You did not comprehend what I wrote.  I said "was on the highest end of compression."  Meaning higher compression, i.e. more compression, i.e. lower bit rate.

 

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Expert

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4.3K Messages

10 years ago


@jhy1978 wrote:

That's incorrect (6 megs on the high end) Here's a little proof of that..

A 500GB hard drive in a u-verse box can record around 150 hours of HD.

A 500GB hard drive in a directv box can record 99 hours of HD.

 

U-Verse's streams are the lowest of all providers (Cable, Google Fiber, Dish, Directv, etc.)

 

I'm not bashing U-Verse I had the service and are used to the picture quality but let's not mislead people here by claiming things that arent true.


Guess you never had Uverse Realtime and watched the live streams rates, most HD programs were in the range of what I'm watching now on USA HD.  Realtime is reporting 5,668 Kbps and that is within 100 Kbps of other programs that would record.  😉

 

Edit:  For the Arris 2250, available HD storage is upto only 139 hours, not 150.

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Scholar

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71 Messages

10 years ago

Obviously you havent looked at any "u-verse compression" posts on google.com and seem to be in a bit of denial here. 6 megs is the most a stream can get for U-Verse. Why else would you be on a 25 meg profile and only get 3 HD streams/1 SD. Thats 18 megs for TV and whats left for phone/internet if using. There isnt a tech alive that will truthfully tell you otherwise. 

 

http://www.dslreports.com/forum/r28232702-What-is-the-state-of-current-Uverse-HD-Picture-Quality-~start=30

Scholar

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71 Messages

10 years ago

Guru

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332 Messages

10 years ago

If you say TWC has better PQ than U-verse, something is wrong. I had TW for 10 years and the day we switched to U-verse, we immediately noticed better PQ.

NEED HELP?