Contributor
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3 Messages
Premium On Demand features getting whittled down or removed
It's a rhetorical question, but has everyone else noticed that Premium On Demand (like Showtime, Starz) has taken away the "past" years Series episodes and replaced them with "recaps"? The reply to complaints is that they are available on the App, so AT&T is still technically providing the service. But if you don't have a smart TV, or aren't Internet savvy, you have just had a product devalued that you are now paying the same for. I still can't get a straight answer if it is an issue being rewsolved, or "by design" to save storage room or bandwidth.
dinglesby
Scholar
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200 Messages
7 years ago
AT&T has nothing to do with the premium channel apps. The service provides that free to cable co. subscribers that subscribe to their channels. Their app is the same app that they sell as stand alone services. AT&T has limited space for on demand. The apps have unlimited space that the channel controls so they can have more shows and movies then with the cable co. on demand
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al4dal4d
Contributor
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3 Messages
7 years ago
Are you saying: if a primary contractor is building your house, which includes "sinks" in the plumbing, but the plumber decides NOT to provide those sinks, can the contractor say that the sinks were just a "free component" of entire plumbing job and therefore he "has nothing to do with it" and is not responsible? A premium channel provider is a "sub-contractor" to AT&T, my contractor! The contractor collects money for the products they sell and say they will provide to customers!
If a sub-contractor devalues or denies a service provided by the contractor, the contractor is still responsible for the service he has promised to provide, or he must adjust the cost for the devaluation.
What if a provider channel that provided primarily movies, decided to stop showing movies and substituted cartoons, would AT&T, our primary contractor, just say sorry? If so, that's Bait & Switch folks!!
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skeeterintexas
ACE - Expert
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28.3K Messages
7 years ago
So you actually think someone from AT&T sits around and decides WHAT is going to be available On Demand and what isn't? What would that job title be? On Demand System Analyst?
Maybe it's the same AT&T employee that decides what programs are shown on Bravo and E! and the movies that are shown on Showtime & HBO. Yeah, that's it.
Don't mess with old people. The older we get, the less "Life in Prison" is a deterrent.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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al4dal4d
Contributor
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3 Messages
7 years ago
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skeeterintexas
ACE - Expert
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28.3K Messages
7 years ago
Rep???? I ain't no Rep!
Achiever? Yes. Rep? No! LOL!!!
(psssttt: I'm just an old lady sitting here in my slippers....seriously....)
Don't mess with old people. The older we get, the less "Life in Prison" is a deterrent.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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