ACE - Professor

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Monday, May 6th, 2019 6:38 PM

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Remote control able to toggle power switch on STB?

Is it possible to use the app to turn power off on the STB, or is there a limitation in the hardware that would prevent this from being possible?

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Community Support

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255K Messages

6 years ago

Hi There @gr8sho,

 

Thank you very much for your question. 

 

According to the information that we have the answer to you question is "TV audio controls and ability to power on/off TV and U-verse receiver are not supported."  You can find out all about the features that the mobile app can do, please click on this link: Accessibility and navigation with the U-verse app

 

If there is anything else that you need, please reach back out.  Thank you for being an AT&T customer and have a great week. 

 

Matthew, AT&T Community Specialist 

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ACE - Professor

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1.5K Messages

6 years ago

@ATTCares Thanks for replying. Figured as much.  Would have been nice to be able to tuck the STB out of sight.  

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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