ACE - Professor
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1.5K Messages
Remote control able to toggle power switch on STB?
Is it possible to use the app to turn power off on the STB, or is there a limitation in the hardware that would prevent this from being possible?
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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
DIRECTVhelp
Community Support
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255K Messages
6 years ago
Hi There @gr8sho,
Thank you very much for your question.
According to the information that we have the answer to you question is "TV audio controls and ability to power on/off TV and U-verse receiver are not supported." You can find out all about the features that the mobile app can do, please click on this link: Accessibility and navigation with the U-verse app
If there is anything else that you need, please reach back out. Thank you for being an AT&T customer and have a great week.
Matthew, AT&T Community Specialist
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gr8sho
ACE - Professor
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1.5K Messages
6 years ago
@ATTCares Thanks for replying. Figured as much. Would have been nice to be able to tuck the STB out of sight.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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