We are crushed this isn’t available this year. My nephew is autistic and has loved this for the last couple years. I can’t explain to him why it isn’t here this year and he keeps asking me for it. What a horrible decision - what’s the difference if they have it for both UVerse and Direct? Really, really is hugely disappointing. Wished I could find something for him.
What is the reason why universe subscribers don't have Santa Tacker 2019 available considering what i pay monthly for my AT&T universe package i should have it available with out questions. It has become a family tradition in our home and is now a disappointing time.
Why should I accept them taking something away from my family. AT&T did not reduce my monthly bill, when they decided to take it away. It's not crying over it, it is taking a stand on an issue.
@LSJchasits not a feature you paid for it was a free feature, i get gas at the same place every day they use to give me free coffee and a pack of hostess donuts with a fill up, they quit doing it last year should i expect a reduction in my fuel because the free bonus they offered before? No i knew it was a free perk
-------------------INCLUDED IN EACH POST FOR CLARIFICATION______ While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am a DIRECTV employee, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.
Don't mess with old people. The older we get, the less "Life in Prison" is a deterrent.
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
-------------------INCLUDED IN EACH POST FOR CLARIFICATION______ While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am a DIRECTV employee, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.
Don't mess with old people. The older we get, the less "Life in Prison" is a deterrent.
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
We are also bummed the Santa Tracker isnt available this year. We already pay out the wazoo for the family plan & get minimal channels. The Santa Tracker was the sole reason we even chose AT&T. Oh well life goes on. Good thing our contract is up I see no reason to stick around.
dinglesby
Scholar
•
200 Messages
5 years ago
It is AT&T decision. You have to accept it. Crying over it like a baby is not going to bring it back. It is gone so move on
0
Anonymous
1.9K Messages
5 years ago
@LSJchas I think we are going to get along.
0
0
Auntietoalex
Contributor
•
2 Messages
5 years ago
We are crushed this isn’t available this year. My nephew is autistic and has loved this for the last couple years. I can’t explain to him why it isn’t here this year and he keeps asking me for it. What a horrible decision - what’s the difference if they have it for both UVerse and Direct? Really, really is hugely disappointing. Wished I could find something for him.
0
0
Stevewolc
Contributor
•
5 Messages
5 years ago
What is the reason why universe subscribers don't have Santa Tacker 2019 available considering what i pay monthly for my AT&T universe package i should have it available with out questions. It has become a family tradition in our home and is now a disappointing time.
0
0
LSJchas
Tutor
•
7 Messages
5 years ago
Why should I accept them taking something away from my family. AT&T did not reduce my monthly bill, when they decided to take it away. It's not crying over it, it is taking a stand on an issue.
0
0
Constructive
Employee
•
34K Messages
5 years ago
@LSJchasits not a feature you paid for it was a free feature, i get gas at the same place every day they use to give me free coffee and a pack of hostess donuts with a fill up, they quit doing it last year should i expect a reduction in my fuel because the free bonus they offered before? No i knew it was a free perk
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
0
skeeterintexas
ACE - Expert
•
28.3K Messages
5 years ago
@Constructive Chocolate or powdered sugar?
Don't mess with old people. The older we get, the less "Life in Prison" is a deterrent.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0
Constructive
Employee
•
34K Messages
5 years ago
@skeeterintexas i always chose the crumb.
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
0
0
skeeterintexas
ACE - Expert
•
28.3K Messages
5 years ago
Bold choice. 😉
Don't mess with old people. The older we get, the less "Life in Prison" is a deterrent.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0
QuarryRye
Master
•
283 Messages
5 years ago
Sorry, it's gone. You'll have to find some other way to lie to your kids this year.
0
0
Anonymous
1.9K Messages
5 years ago
@QuarryRye, are you claiming santa is not real? Think of the children! How dare you!
0
0
Surf3rgal
New Member
•
1 Message
5 years ago
We are also bummed the Santa Tracker isnt available this year. We already pay out the wazoo for the family plan & get minimal channels. The Santa Tracker was the sole reason we even chose AT&T. Oh well life goes on. Good thing our contract is up I see no reason to stick around.
0
0