Mentor
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12 Messages
Showtime HD Premium On Demand list movies
Can someone explain why Showtime HD under Premium, the list of movies shows only ONE MOVIE?. Also, under Sho HD it shows Series category.
Where DID ALL MOVIES GO?
Mentor
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12 Messages
Can someone explain why Showtime HD under Premium, the list of movies shows only ONE MOVIE?. Also, under Sho HD it shows Series category.
Where DID ALL MOVIES GO?
Accepted Solution
Official Solution
jt1955
Mentor
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12 Messages
14 years ago
Now, SHO HD On demand has 11 movies.... I guess someone paid attention.
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jt1955
Mentor
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12 Messages
14 years ago
Just in case, I'm in 33067 (South Florida) zipcode.
Anyone, with the same issue?
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shoe
Professor
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89 Messages
14 years ago
One movie here in ZIP 49428
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oufanindallas
ACE - Master
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480 Messages
14 years ago
Just checked this morning and there were two movies and there were three categories, Series, Movies and New Series. Series had 12 different series in there, Movies only had 2 movies and New Series had 2.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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jt1955
Mentor
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12 Messages
14 years ago
Only shows two (2) movies......still NOT fixed
BTW, I called tech support 7/6/11
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Kong57
Guru
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129 Messages
14 years ago
I have two in Dallas DeRay Davis HD and Louie Anderson HD
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oufanindallas
ACE - Master
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480 Messages
14 years ago
Doubt calling tech support will get anything done. Non-HD had more programming available.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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jt1955
Mentor
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12 Messages
14 years ago
Well...Saturday noon and NOW "On Demand" (all channels) were temporarily unavailable......
Looked like they were working on it......to good to be true........ON DEMAND came back, but still NO SHOWTIME HD.
Common Tech Support.......
I will call them back, when I have 1-2 hours to waste.......
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kryptonite
Professor
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125 Messages
14 years ago
Huh? Methinks your clock needs adjustment. It seems to be 30 minutes for most people, and that's if you don't have the backdoor number to Tier 2. Look around here for a signature file that features the number to bypass the voice recognition guy.
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Anthony_1
Mentor
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28 Messages
14 years ago
Just got off the phone with tier 2. I was told you get what you get which at this time is two movies. I ask why and he said that is the way it is and there is nothing he could do about it. I ask if he could transfer me to someone that could answer the question as to why only two movies, he said no. I was sure that in 2009 when I first started with u-verse, I was told you could go on demand and watch any movie currently showing on the regular premium channel you are signed up for on ON Demand. I will see what customer retention has to say when I call them tomorrow.
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jt1955
Mentor
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12 Messages
14 years ago
If that's the way it should be, then why they told me that will be fixed in 24-48h?.
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Anthony_1
Mentor
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28 Messages
14 years ago
OK, just got off the phone with customer retention, Here's the scoop, all ON Demand premium movies and programs are dictated by the premium channel which changes from one day to next and not by AT&T U-Verse. So the complaints need to be directed at the premium channels to provide more choices ON Demand. You can go the web sites of the premium channels to see what they have available for ON Demand and whats coming up in the future.
THIS IS NOT HOW AT&T SELLS THIER ON DEMAND PRODUCT!
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texasguy37
Expert
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1.3K Messages
14 years ago
How does AT&T sale it's On Demand product?
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Anthony_1
Mentor
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28 Messages
14 years ago
I was told that if you subscribe to premium channels U300 or U400 that all the movies being shown on your premium channels are all available anytime On Demand.
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texasguy37
Expert
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1.3K Messages
14 years ago
No. Only those movies and other programs made available by the premium movie channel to the On Demand library will be available. The programs in the On Demand library are completely controlled by the premium movie channel not the TV service provider.
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