Teacher
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39 Messages
Trending feature has disappeared
The Trending feature from the Menu has disappeared. I used that option frequently when I wanted to find the channel for a program I knew many others would be watching. Our costs keep increasing, and our services keep decreasing.
ra81aa
Tutor
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2 Messages
6 years ago
I recently switched to ATT from Verizon. I feel betrayed. The trending function was a feature I was attracted to. As soon as possible I'm going back to Verizon.
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Mr1ncredible
Tutor
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2 Messages
6 years ago
Have you other customers had issues with UVerse internet not working well with SMART TVs?
We can’t do much else when trying to stream on our smart tv. Seems like it’s not getting enough bandwidth. This internet issue and losing the trending feature was the last straw.
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baseballisback
ACE - Professor
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8.2K Messages
6 years ago
All -- This is a user-based (peer-to-peer) forum for users to post issues and concerns for other users to help. Very few employees post here, but they are all identified by their user names and badges.
This is not "false advertising" because it says in the terms and conditions that services/channels can be added, removed, etc. This was announced via USA Today, http://programmingchanges.att.com
and via this forum.
@ra81aa You switched from Verizon, but your user icon mentions DirecTV Now which is a different thing from U-Verse. DirecTV Now is a streaming service offered via DirecTV. U-Verse is a wired service, similar (but different) to a cable TV provider.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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ra81aa
Tutor
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2 Messages
6 years ago
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darkg619
Tutor
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2 Messages
6 years ago
Please bring back the trending feature!
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cblocga
Teacher
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2 Messages
6 years ago
For the record; we use trending all the time and will really miss this feature.
I hope you will reconsider bringing it back!
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Abcdefg2
Tutor
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1 Message
6 years ago
Changing to Comcast. AT&T does not care about their customer base. A few months ago menu disappeared for two months and customers were to get an adjusted bill for the inconvenience. NEVER saw the adjustment! AT&T should get out of the business and quit fleeing the public.
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cblocga
Teacher
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2 Messages
6 years ago
I just checked out Comcast and they have a trending feature which is really nice.
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skeeterintexas
ACE - Expert
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28.3K Messages
6 years ago
Can someone, anyone, explain the appeal of the trending feature? I've never used it and, dare I say, even knew it existed.
Don't mess with old people. The older we get, the less "Life in Prison" is a deterrent.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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ucandobetter21
Teacher
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2 Messages
6 years ago
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DFELD2005
Tutor
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9 Messages
6 years ago
Excellent summary of the immediate benefit from accessing the TRENDING MENU.
For example, the MULTIVIEW SPORTS CHANNEL does not display sports events outside of channels 600-700.
I am still hoping that AT&T or a clever AT&T customer will suggest an equally convenient alternative.
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Icculus482
Teacher
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4 Messages
6 years ago
Well said. They will lose customers over removing this feature. I wonder if they realize just how important this feature was/is.
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darkg619
Tutor
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2 Messages
6 years ago
I'm seriously considering taking my $300/month elsewhere if this issue isn't resolved. This is beyond disappointing. I expect a suitable replacement for a very important feature.
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Macduga
Tutor
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1 Message
6 years ago
Trending was the best feature they had, I’ll leave AT&T now once my contract period is over. It would be one thing if they had a reasonable alternative to navigate, but their whole guide/menu/channel layout is a joke.
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Willjed
Tutor
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1 Message
6 years ago
Yeah, I'm about to cancel. My prices (already very expensive) keep going up and it seems like I'm getting less for my money. I loved the trending feature for sports and quick access to popular programming. To just turn on my tv one day and its not there, and then have no mention from att&t about it and have to search forums just for an explanation and to make sure it wasn't just me having the issue? Sorry, but that's second rate, and I'm paying first rate prices...
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