1 Message
U-verse is not available at this time Error message
I am getting a”U-verse not available at this time. Please try again later.” Restart Receiver. I have restarted a ad and reset my router several times and reset my DVR several times over the last 2 hours. Will I ever get my U-verse back again?
Laschwen
3 Messages
1 year ago
Update: Tried the call again today since I did not want to wait till 3 AM for a call back last night. Now they are saying I can schedule it for Wednesday or Thursday. This must be one huge problem. I did notice the online chat was not working last night too. I also saw the bit that said everything is fine. The chat window said I was in line but nothing happened for hours there either. I would cut the cord but I have over 200 hrs of stuff saved that I really want to watch...or most of it anyway. If all that gets lost forever it may be time. I really love having a while house DVR and nothing on my roof is all. Losing channels for months on end pretty regularly is a vote in favor of cutting the cord too.
I have my OTA antennae set up. I am starting to wonder of an old DVR would still record. I do have one that has only been used to play DVDs occasionally over the last ...decade maybe. I hate sitting thru commercials.
0
0
Lamf77
Teacher
•
10 Messages
1 year ago
11:11 am in Chicago and our TV is back.
0
0
wesher
Tutor
•
5 Messages
1 year ago
Back up in Houston 77077! Thank God for this site! ATT.com was zero help.
0
Lauri1
Visitor
•
2 Messages
1 year ago
It’s back on in Southeastern Wisconsin. Thank goodness for this forum, since attempting to call or chat with customer support didn’t work. I was on hold for an hour earlier this morning and finally hung up. Then I tried to chat and no one ever joined the chat.
0
Lamf77
Teacher
•
10 Messages
1 year ago
Misery loves company.....
0
0
Sweetypie31
Tutor
•
3 Messages
1 year ago
Another one for Houston back up. 77048
0
0
tbone920
2 Messages
1 year ago
Thank you for the updates. Finally back in AL.
0
0
Upsetretiree
4 Messages
1 year ago
Finally back up in Kansas City.
0
0
Upsetretiree
4 Messages
1 year ago
My Uverse in Kansas City is now restored.
0
0
baseballisback
ACE - Professor
•
8.2K Messages
1 year ago
I'm not sure we really need to know where it's back up.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0
Wynndudek
Contributor
•
4 Messages
1 year ago
U-verse finally came back up but internet (Wi-Fi) is not working. AT&T diagnostic says it’s fine. The chat says 90 minute wait for an agent then booted me out while I was waiting. Seriously?
Ideas? I’ve tried reboots etc - nothing works.
0
0
trashcompany32
2 Messages
1 year ago
I have not had internet since Friday and have heard nothing about there being an issue with Fiber only U-Verse. All of plugs are plugged in and undamaged. I've power-cycled and reset my modem numerous times to no avail. This is the third time I've had a problem with this service since I've purchased it in December. I need to have my internet soI can login to work.
0
0
Cajundweeb
Contributor
•
9 Messages
1 year ago
Quick update:
It just came back up here in New Orleans as of 12:00 PM CST!!!
Anybody got Jimmy Swaggart's phone number? I'm gonna have to report a miracle!😉
Now to get on AT&T to get a service credit for time down...
0
0
peedah
2 Messages
1 year ago
My uverse is back on now at 12pm CST (after going down at 9pm last night). I took a chance and tried restarting my 2 receivers and now they are working again.
0
Ron_Olathe
1 Message
1 year ago
My uverse back on 10:30 CST in Olathe, after outage from 1-14 at 8:00pm.
(edited)
0