Do you need some help resolving some issues with your DIRECTV service?
If so, you’re in the right place.
Are you experiencing a DIRECTV outage? Are you seeing errors on your screen? Is your video streaming acting up? Are you losing service or signals? Are you running into issues with the DIRECTV Everywhere app? We’ve collected all of our best support content in one place for you to use to resolve all of your DIRECTV concerns!
Featured DIRECTV Outage & Error Content
Check for DIRECTV service outage
Sometimes errors or outages can occur that interrupt your satellite service. We can check for outages in your zip code and complete a full service check for your address and account!
Troubleshoot error codes & messages
Learn how to troubleshoot DIRECTV error code numbers and messages.
Protection Plan
Get the ultimate coverage for your entire DIRECTV® System at home from $8.99/mo.
Equipment upgrade req's new 24-month agreement.
Download the DIRECTV App
Now you can enjoy your DIRECTV entertainment on-the-go with the DIRECV App for smartphones and tablets. Watch live or recorded TV and choose from over 65,000 titles on demand.
Read the latest DIRECTV solutions...
Accepted Solution
Serious issues- My bank shows monthly payments but DTV says they didn't
Im not sure what is going on with the billing department at Direct TV but I have serious issues that needs to be addressed. I have tried many times to reach someone to discuss this serious issue but NOBODY will listen and I feel Im being taken advantage of because of my age (84). I changed my
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Accepted Solution
New tv
I received a tv for our spare bedroom-we already have 2 directv boxes (1in living room and 1 in master bedroom)-so I need another box or is there an easier way? Thank you for your help MB
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Accepted Solution
LG streaming apps don't work when directv is connected to tv via hdmi.
If I disconnect the Directv hdmi cable from the LG tv, the streaming apps, Netflix/Prime/Hulu work fine. If the Directv cable is connected to the tv, streaming apps quit within 1-3 seconds.
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Accepted Solution
Satellite service mixed with app in different location
I have been asked to relocate for work. We will be keeping our current home on West Coast and buying another in the South. Obviously, I do not want to pay for two accounts. I would like to keep current satellite service on West Coast due to questionable internet speeds and use App in other house (Fi
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Accepted Solution
How to delete recordings from Firestick DIRECTV app?
How do I delete DVR recordings when using the DIRECTV app on Firestick.
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Join the latest DIRECTV conversations...
direct tv and sony bravia- apps switch back to tv
When direct TV is on, Sony apps switch back to TV in less than a minute. Also Sony setting screen revert to TV within minutes. With DT box off apps work fine. I restarted the DT box and it works fine until I turn it off and then back on. Then its back to reverting.
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can you downgrade from the genie 2 to the HR54
We have issues with the tower and do not wish to upgrade to the gemani
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Security token.
Hi, good morning. How can I disable token security? I don't want it to be on my account.
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DIRECTV
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Ni encuentro el menú avanzado en mi receptor de directv
Estoy tratando de programar el control pero no me aparece el menu completo en mi receptor solo aparecen 2 configuraciones y ninguna de ellas con el nombre control remoto... por lo cual el menu aparece incompleto y necesito ayuda para saber como ampliarlo y así acceder a los otros ajustes
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DIRECTV
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Genie connection needed in order to use DirecTV app on TV/Phone/Tablet?
Does my Genie box and/satellite box need to be connected in anyway in order for the DirecTV app to work on my TV? Part 2 of this question: If i keep the power and the coax plugged into the Genie but disconnect the genie to the satellite box (subsequently to the tv) will my scheduled DVR recordings s
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Additional DIRECTV Outage & Error Support
Troubleshoot sound issues with TS&R
If you’ve lost sound on DIRECTV, or your audio and video aren’t synchronizing, let us help. Try Troubleshoot & Resolve online or read through a few tips.