Do you need some help resolving some issues with your DIRECTV service?
If so, you’re in the right place.
Are you experiencing a DIRECTV outage? Are you seeing errors on your screen? Is your video streaming acting up? Are you losing service or signals? Are you running into issues with the DIRECTV Everywhere app? We’ve collected all of our best support content in one place for you to use to resolve all of your DIRECTV concerns!
Featured DIRECTV Outage & Error Content
Check for DIRECTV service outage
Sometimes errors or outages can occur that interrupt your satellite service. We can check for outages in your zip code and complete a full service check for your address and account!
Troubleshoot error codes & messages
Learn how to troubleshoot DIRECTV error code numbers and messages.
Protection Plan
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Equipment upgrade req's new 24-month agreement.
Download the DIRECTV App
Now you can enjoy your DIRECTV entertainment on-the-go with the DIRECV App for smartphones and tablets. Watch live or recorded TV and choose from over 65,000 titles on demand.
Read the latest DIRECTV solutions...
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Gemini will not open apps
I got the Gemini to use with my Genie in December. In March it stopped loading or opening apps. It says there is a problem with HBO or that there is no internet connection. After two days of unplugging and resets and hours of DIRECTV support calls they decided the unit was defective and shipped anot
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Satellite
12
1
0
Closed
ESPN Unlimited no longer working I received ESPN unlimited a few months ago, activated it and it worked fine up until about a month ago and
I received ESPN unlimited a few months ago, activated it and it worked fine up until about a month ago and now I can't access it. It keeps telling me to link my provider, and the link doesn't show anymore in my TV package or account information, probably since it was already activated. How do I fix
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Satellite
11
0
Being told that the H26k receiver is discontinued....
Is it true that the H26k receiver is being discontinued? We just had an installer out to add 2 more receivers to one of our customers bars and they brought H44 boxes and said the H26k is no longer going to be made and it was discontinued. This seems crazy to me. Please if you know anything, comment
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Satellite
25
1
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Greed
I was sent on military orders to a new location, equipment turned in and house sold. Autopay charged me for the next 4 years until my card expired without my knowledge. My card finally expired and I have a $305 bill that has been sent to collections. Call after call from collections. No response to
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Satellite
51
8
0
Gemini Satellite
I upgraded to a Gemini from a Genie mini. The picture quality is terrible after the switch. It was perfect before. It is hard wired to coax using an ethernet adapter. The colors are washed out and there is a lot of picture noise and most of the channels are not sharp. I've been with directv over 20
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Satellite
76
12
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Additional DIRECTV Outage & Error Support
Troubleshoot sound issues with TS&R
If you’ve lost sound on DIRECTV, or your audio and video aren’t synchronizing, let us help. Try Troubleshoot & Resolve online or read through a few tips.