Do you need some help resolving some issues with your DIRECTV service?
If so, you’re in the right place.
Are you experiencing a DIRECTV outage? Are you seeing errors on your screen? Is your video streaming acting up? Are you losing service or signals? Are you running into issues with the DIRECTV Everywhere app? We’ve collected all of our best support content in one place for you to use to resolve all of your DIRECTV concerns!
Featured DIRECTV Outage & Error Content
Check for DIRECTV service outage
Sometimes errors or outages can occur that interrupt your satellite service. We can check for outages in your zip code and complete a full service check for your address and account!
Troubleshoot error codes & messages
Learn how to troubleshoot DIRECTV error code numbers and messages.
Protection Plan
Get the ultimate coverage for your entire DIRECTV® System at home from $8.99/mo.
Equipment upgrade req's new 24-month agreement.
Download the DIRECTV App
Now you can enjoy your DIRECTV entertainment on-the-go with the DIRECV App for smartphones and tablets. Watch live or recorded TV and choose from over 65,000 titles on demand.
Read the latest DIRECTV solutions...
Accepted Solution
Double Play Not Recording
When I start double play by hitting the down arrow twice and entering another channel number, I can switch between the two channels with the down arrow, but nothing is recorded. Instead I just get live realtime TV on both channels. Isn't it supposed to pause each channel at the point in time where I
Question
•
DIRECTV
25
1
0
Accepted Solution
RV use
I have the Genie-2 HS17 in my home. I want to have RV service in my RV but I would need to use the H24 receivers in the RV. Is this possible?
Question
•
DIRECTV
108
3
0
Accepted Solution
Sick of Pause Screen advertising RuPaul
My family is Sick of the Pause Screen advertising of RuPaul. We are getting this when pausing on all devices. Roku and Direct TV device. PLEASE HELP US STOP THIS!!!!!!!!!
Question
•
DIRECTV
336
23
Accepted Solution
Cast and Crew pictures missing
What happened to the Cast & Crew Pictures?? Will the Cast & Crew Pictures ever be restored??
Question
•
DIRECTV
297
6
0
Accepted Solution
Old Equipment
I have an old 18" circular dish with a single lnb. I've been away from Directv a long time but planning to return.Question. Is the old, single-channel lnb still useable or will I require a new one? Obviously, I will need a new receiver but hope to be able to use the old dish and maybe the lnb
Question
•
DIRECTV
141
4
0
Join the latest DIRECTV conversations...
Cannot set a recording from the iPhone
We used to be able to record a show from an iPhone. Now we get an error---using 2 different iPhones. We can watch a live show via the iPone app. TS was of NO help. It has been going on for quite a while now. Any thoughts??? Thanks.
Question
•
DIRECTV
2
0
0
Directv app not working when signed in Black screen
When I sign in all I get is a black screen on the app. Worked yesterday. Felted app and downloaded again and the same. My wife said that she was kicked out and had to sign in again and she gets the black screen. Anyone else having the same with app?
Question
•
DIRECTV
14
2
0
Gemini Remote Enhancement Request
The backlighting for the Gemini remote keys is only illuminated when one of the keys is pressed. In a dark room an action button is often inadvertently pressed, with undesirable results. As a future enhancement couldn’t the backlighting illuminate when the remove is moved or shaken?
Question
•
DIRECTV
14
2
0
NBA league pass Gift
Hello I have pictures of my receiver showing that I should receive league pass for the rest of the season for free. Can you please apply to my account as promised
Question
•
DIRECTV
12
2
0
List is gone, menu just changed yesterday.
All of a sudden I get to my lists and the menu is all (Edited per community guidelines)ed up. I tried deleting a show and it won’t delete and the only way to get anything to happen is turn the god (Edited per community guidelines) thing off and back on and I’m still in the same spot. What the (Edite
Question
•
DIRECTV
19
2
0
Additional DIRECTV Outage & Error Support
Troubleshoot sound issues with TS&R
If you’ve lost sound on DIRECTV, or your audio and video aren’t synchronizing, let us help. Try Troubleshoot & Resolve online or read through a few tips.