Do you need some help resolving some issues with your DIRECTV service?
If so, you’re in the right place.
Are you experiencing a DIRECTV outage? Are you seeing errors on your screen? Is your video streaming acting up? Are you losing service or signals? Are you running into issues with the DIRECTV Everywhere app? We’ve collected all of our best support content in one place for you to use to resolve all of your DIRECTV concerns!
Featured DIRECTV Outage & Error Content
Check for DIRECTV service outage
Sometimes errors or outages can occur that interrupt your satellite service. We can check for outages in your zip code and complete a full service check for your address and account!
Troubleshoot error codes & messages
Learn how to troubleshoot DIRECTV error code numbers and messages.
Protection Plan
Get the ultimate coverage for your entire DIRECTV® System at home from $8.99/mo.
Equipment upgrade req's new 24-month agreement.
Download the DIRECTV App
Now you can enjoy your DIRECTV entertainment on-the-go with the DIRECV App for smartphones and tablets. Watch live or recorded TV and choose from over 65,000 titles on demand.
Read the latest DIRECTV solutions...
Accepted Solution
Replacement DVR
I have a HD DVR, Model HR21-100 that is stopping and skipping. I have had it for 17 years. If I ask Direct TV for a replacement, what model will they replace it with? How much will I have to pay (or do I have to pay) as the dvr is leased from Direct Tv?
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Accepted Solution
MAX
for days now I have to sign in to Max only to be kicked out and being asked by directv to connect to provider. I try both att and directv to no avail. Please help
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DIRECTV
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Accepted Solution
Remote
Red light on remote RC73 is constant on. not going out and the remote is not working
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DIRECTV
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Accepted Solution
channel 312 sound cutting out during programming
anyone else experiencing this? during commercial sound was fine and when programming returns, sound continuously cuts out. Now it's happening on commercials too. I reported to Directv. doesn't appear to be happening on any other channels. No issues last night, so far happening all
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DIRECTV
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Join the latest DIRECTV conversations...
RC72 Pause/Play Problem
HR44-500 DVR with RC72 remotes. Pause/Play button non responsive or requires long hold to stop or start playing a recording. Have tried multiple remotes and rebooted the DVR.
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DIRECTV
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Local stations on DirecTV app while traveling
Scenario: No internet service at home. DirecTV Satellite service at home. When traveling to a different region and watching the DirecTV app, are the local stations a) local to home or b) local to where I am? I have called DirecTV 8 times with this question and the answers are split 50/5
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DIRECTV
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Account
I have 2 accounts with Directv. They were previously linked together but I currently cannot find subject account. Everytime I log in the only account that appears is (Edited per community guidelines) which I recently put on vacation status. I need to pay my bill on subject account. HELP!
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DIRECTV
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First Look Beta Testing acct not working
Hello. When my old team signed up for the First Look employee testing program, we were advised of 2 things: - once testing finished, the Osprey stb was out to keep and continue using like normal - the account would remain active as long as it was used once in 90 days; employment status wouldn’t af
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DIRECTV
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Additional DIRECTV Outage & Error Support
Troubleshoot sound issues with TS&R
If you’ve lost sound on DIRECTV, or your audio and video aren’t synchronizing, let us help. Try Troubleshoot & Resolve online or read through a few tips.