Do you need some help resolving some issues with your DIRECTV service?
If so, you’re in the right place.
Are you experiencing a DIRECTV outage? Are you seeing errors on your screen? Is your video streaming acting up? Are you losing service or signals? Are you running into issues with the DIRECTV Everywhere app? We’ve collected all of our best support content in one place for you to use to resolve all of your DIRECTV concerns!
Featured DIRECTV Outage & Error Content
Check for DIRECTV service outage
Sometimes errors or outages can occur that interrupt your satellite service. We can check for outages in your zip code and complete a full service check for your address and account!
Troubleshoot error codes & messages
Learn how to troubleshoot DIRECTV error code numbers and messages.
Protection Plan
Get the ultimate coverage for your entire DIRECTV® System at home from $8.99/mo.
Equipment upgrade req's new 24-month agreement.
Download the DIRECTV App
Now you can enjoy your DIRECTV entertainment on-the-go with the DIRECV App for smartphones and tablets. Watch live or recorded TV and choose from over 65,000 titles on demand.
Read the latest DIRECTV solutions...
Accepted Solution
Genie upgrade question
I have an older Genie DVR and would like to know what it takes to upgrade to the Genie 2 so I can get 4k. I don't have or want an internet connection for the DVR now and wondered if this is a requirement, and would I need a new dish as well? I read that some features may not work with an older dish,
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Satellite
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Accepted Solution
New info pages are rolling out for DIRECTV satellite customers
DIRECTV satellite customers will start seeing an upgraded browsing experience that makes finding what to watch a whole lot easier. We’re introducing a new, structured Series Info Page, along with updated templates for Episodes and Movies, designed to bring everything together in a cleaner, more orga
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Satellite
305
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Join the latest DIRECTV conversations...
Gemini with genie satlelite
Does the gemini box work with Genii HR54? Can I load an app not from directv? Does the guide list apps loaded on Gemini box?
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Satellite
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Satellite channels
Can the satellite channels be streamed on the Directv app, or are there some exceptions ?
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Satellite
24
4
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Channel grids
If you have satellite tv with the Gemini box….question about the channel grid on said Gemini and on mobile devices. Will they look like the genie box or the Directv streaming box ? Channel codes vs color icons.
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Satellite
26
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Additional DIRECTV Outage & Error Support
Troubleshoot sound issues with TS&R
If you’ve lost sound on DIRECTV, or your audio and video aren’t synchronizing, let us help. Try Troubleshoot & Resolve online or read through a few tips.