Do you need some help resolving some issues with your DIRECTV service?
If so, you’re in the right place.
Are you experiencing a DIRECTV outage? Are you seeing errors on your screen? Is your video streaming acting up? Are you losing service or signals? Are you running into issues with the DIRECTV Everywhere app? We’ve collected all of our best support content in one place for you to use to resolve all of your DIRECTV concerns!
Featured DIRECTV Outage & Error Content
Check for DIRECTV service outage
Sometimes errors or outages can occur that interrupt your satellite service. We can check for outages in your zip code and complete a full service check for your address and account!
Troubleshoot error codes & messages
Learn how to troubleshoot DIRECTV error code numbers and messages.
Protection Plan
Get the ultimate coverage for your entire DIRECTV® System at home from $8.99/mo.
Equipment upgrade req's new 24-month agreement.
Download the DIRECTV App
Now you can enjoy your DIRECTV entertainment on-the-go with the DIRECV App for smartphones and tablets. Watch live or recorded TV and choose from over 65,000 titles on demand.
Read the latest DIRECTV solutions...
Accepted Solution
Can't stream channel 385 with Choice package
I subscribe to Directv satellite with the choice package. When I travel I want to stream H&I (385) but it is not available to stream. The pdf channel guide says it is available. How can I fix this?
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Satellite
67
6
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Accepted Solution
C71KW-400
I have satellite Direct tv today I received c71kw 400 I have direct tv satellite how do i connect to an additional bedroom tv
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Satellite
77
3
0
Accepted Solution
HR54-500 blind reset video resolution
My HDMI port died so I switched to component cables. Unfortunately my resolution settings are too high to display over component. I need help navigating the menus blindly to change the settings. Can someone help me with the controller button presses needed to change the setting to enable 480i. It wi
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Satellite
87
8
0
Accepted Solution
Closed
New Menu Changes
Is there a way to revert to the older menus on the genie? The new setup is terrible
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Satellite
84
1
0
Join the latest DIRECTV conversations...
Trying to record event
Iowa Corn 350 and lead in show when I attempt to record lists the recording with a red circle/slash for channel 242hd. Lists as 4k. Why?
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Satellite
16
1
0
Over the Air channels audio cutting out
Hi - Has there been a problem lately with LCC and OTA audio? It's on several channels - the audio is stuttering. Have reset several times. Also unplugged LCC power to reset. If I turn off Audio Dolby to stereo, it still cuts out. A few months ago, a tech came out and replaced the LNB and cable (ther
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Satellite
18
2
0
DTV app and Streaming Devices
About a month ago the shows I am recording on my Directv device will not play on either my Roku or Firestick. Is this due to an issue on my end or is this something contractional going on between companies? The main ones that I've noticed are ABC shows. Thanks!
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Satellite
41
10
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The Ultimate Satellite Roadmap: 2011 Glossy UI, Red Button Apps, and 5K Resolution Support.
We are actively rallying subscribers online to push corporate to upgrade our hardware experience. Satellite receivers shouldn't run sluggish, cloud-based streaming layouts. We need a return to dedicated, high-performance programming optimized directly for local hardware like the Genie Main Servers (
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Satellite
40
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Additional DIRECTV Outage & Error Support
Troubleshoot sound issues with TS&R
If you’ve lost sound on DIRECTV, or your audio and video aren’t synchronizing, let us help. Try Troubleshoot & Resolve online or read through a few tips.