Do you need some help resolving some issues with your DIRECTV service?
If so, you’re in the right place.
Are you experiencing a DIRECTV outage? Are you seeing errors on your screen? Is your video streaming acting up? Are you losing service or signals? Are you running into issues with the DIRECTV Everywhere app? We’ve collected all of our best support content in one place for you to use to resolve all of your DIRECTV concerns!
Featured DIRECTV Outage & Error Content
Check for DIRECTV service outage
Sometimes errors or outages can occur that interrupt your satellite service. We can check for outages in your zip code and complete a full service check for your address and account!
Troubleshoot error codes & messages
Learn how to troubleshoot DIRECTV error code numbers and messages.
Protection Plan
Get the ultimate coverage for your entire DIRECTV® System at home from $8.99/mo.
Equipment upgrade req's new 24-month agreement.
Download the DIRECTV App
Now you can enjoy your DIRECTV entertainment on-the-go with the DIRECV App for smartphones and tablets. Watch live or recorded TV and choose from over 65,000 titles on demand.
Read the latest DIRECTV solutions...
Accepted Solution
Memphis Grizzlies
Anyone else having problems getting the Grizzlies on Direct? I live within 50 miles of Memphis and for some reason the games aren’t there this year.
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Satellite
23
5
0
Accepted Solution
Some recordings will not play
When I click on at least 2 recordings, it does not play. Instead the only options I have are Yes, Delete and No, Don't Delete
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Satellite
33
2
0
Accepted Solution
Phone call message claiming to be from DirecTV.
I got a voicemail from 810-267-xxxx that states this: Hi there, I'm calling you from AT&T and DirecTV to let you know that your existing account qualifies for a 50% discount that can save you money on your monthly bills, and you can also check for the eligibility of getting a free phone. In order to
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Satellite
125
7
0
Join the latest DIRECTV conversations...
Alignment Question
If I dial 101 into the high 90s, do I need to make any other adjustments for 99 and 103? If so is it elevation or azmuth? Have moved this dish numerous times and never had this problem. Many of the channels in 200s aren't viewable on satellite and go to internet. Maybe I was just lucky before. Any h
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Satellite
1
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DirecTV H44-500 (or H44-COM) - HDMI issues - will not lock on 1080i or 1080p
Hello, I have a situation where I am distributing 6 DirecTV H44-500 tuners via a 16x16 HDMI matrix in a bar, to 16 TVs. (mostly Sony 4K and LG 4K TVs) I cannot get the DirecTV tuners to lock resolution to 1080p, 1080i, or 720p and stay stable, they either blank out here and there or don't display at
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Satellite
15
1
0
Package Channels
I've searched and searched and searched but I've been unable to find a printable version of Directv packages channels. I currently have SELECT, but every Directv site I've been to only shows 3 or 4 packages... not SELECT. I don't get it. Can anyone, please tell me where I can find a channel listing
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Satellite
27
3
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Accepted Solution
Memphis Grizzlies
Anyone else having problems getting the Grizzlies on Direct? I live within 50 miles of Memphis and for some reason the games aren’t there this year.
Question
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Satellite
23
5
0
Advance Receiver Fee
I have had the Choice All Included package since 5/2019. My most recent bill now has a $15 charge noted as Advance Receiver Fee. It was my understanding that “all included” fee was part of the price of the package. I call Customer Service multiple times and can’t see to get support to understand tha
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Satellite
38
7
0
Additional DIRECTV Outage & Error Support
Troubleshoot sound issues with TS&R
If you’ve lost sound on DIRECTV, or your audio and video aren’t synchronizing, let us help. Try Troubleshoot & Resolve online or read through a few tips.

