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Accepted Solution

HR44 Software Update 6/4 0x1ab7

Hello everyone. My HR44 had a software update on 6/4/2024 0x1ab7 When you hit menu and get into the what's on now or playlist section I see that the color has changed from black to navy blue it looks like. Not sure why the changed the color and was wondering if anybody else's changed too.

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Watching stuff saved in my library on my computer/laptop

I am travelling in the coming months and I keep seeing it is possible to watch programs I have recorded on my dvr at home. I am trying to figure out how to do that? I keep coming across a bunch of different posts but they keep confusing me. Can someone please walk me through what I need to do to do

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Help Programming DTV RC remote for TCL TV

Need help programming DTV remote for a TCL TV. I have a TCL 65Q550G TV, a HR54/500 box and a RC65RX remote. I have gone thru and read damn near every post about this in the forums as well, can't find anything that will work.  I have tired every TCL and dynex TV remote code I could find, none

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RCA Roku TV remote won’t pair

I have an RCA Roku TV. The model number is rtru6527-us. I have gone through all of the codes and it will not pair with the genie mini remote

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Move my Genie 2 Model HS17-500 to another room

Simply put, could I move my 'tower' to another room myself. My mom doesn't like the 'noise' it makes during the night when sleeping and she gets nervous. Can I move that 'tower' to my kitchen t.v.. Is it that simple to do or do I need a tech?  Will I have to make any 'set-up' changes to the ki

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(89)
How do I cancel my service??

I had your service through AT&T which was canceled on March 5, 2024. I moved from that address on March 1, 2024. All the equipment was returned to AT&T, at their direction, on March 18, 2024; therefore, I have had no ability to use your service. I just received your bill to my new address fo

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Unordered "upgrade" and extension of programming agreement

One of my Genie Minis quit working on 6/12/24. The DirecTv technician arrived the next day (6/13/24) to replace it under my DirecTv Basic Protection Plan ($8.99/month).   This morning (6/14/24) I received an email from DirecTv that included "You are enrolled in DIRECTV Protection Plan Pre

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TruTV and TCM on my accounts

On my bill history, it states that I removed TCM and TruTV. These are part of my package and I never removed them. Please reinstate them back to my account.

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DVR in Ecuador

I am told that there are no current options for a DVR for my pending service in Ecuador. Is this correct? What are the alternatives?

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Different channels on DirecTV app through Roku than DirecTV app through Sony

For so me reason I seem to be able to access The Movie Channel HD (553) and The Movie Channel Xtra HD (555) when accessing the DirecTV app through ROKU. I don't get these channels when accessing the DirecTV app through my Sony smart TV.  Does anyone know why?  All devices are signed in un

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