Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!

Streaming Account

Streaming Account

Learn how to manage your Streaming account.

805

(850)
Is there a way to see if someone else is watching my service

I received a message that there can only be 2 streaming out of my home area

Question

365

2

0

direct tv login

Bought a new computer, my login was saved on my last computer. When i press forgot password it takes me to change my Att password which does not end up working for direct tv. (Edited per community guidelines)?

Question

936

2

0

Direct stream via gemini and cant get local channels?

I am trying to connect a TV through the Gemini device and I can't get it to recognize my location. It connects but gives me my local channels from Florida when I am in NY. I made sure it was connected to my wifi and device is using that for location but it still doesn't work. Any ideas?

Question

1.2K

20

0

Direct tv streams erased my compliant

DirecTV streams erase my complaint I've been a customer with these guys they increase my bill and my Internet bill without any information. Then all I asked was before one or two day grace period so I can pay my bill due to come in a hard times and they refuse I don't know how they're still open and

Question

318

7

0

Closed

how to add an "add-on channel" to directv stream?

I have the Choice package. When I look at the channel lineup matrix, I see that some channels are listed as "add-on" channels, with a blue pricetag/dollar sign icon in the table. I assume that means I should be able to subscribe to that channel (for a fee) as a single add-on to my Choice lineup, rat

Question

1.5K

4

0

Accepted Solution

Closed

How do I delete series recordings on Directv stream?

I can set series to record but cannot find how to cancel them? In the upcoming recordings, there isn't an option to stop recording a particular series.

Question

17.1K

13

Warranty replacement

I had a replacement Gemini device ordered during a tech call. When I checked the order details from an email link I noticed that three devices were in the order. I only need one. How do I remove two of them without canceling the entire order?

Question

230

1

0

Directv stream Cloud DVR

I can’t access programs I recorded for the last 24 hours. Message says to try again later. im in north Fort Worth. Anyone else have same issue?

Question

287

1

0

Closed

refused refund

I had cancelled through a chat session and was told I was "all set" and wouldnt be charged anymore. I was charged again on Jan 14 2023. I did another chat which took way to long just to be told to call another number. So I called the billing number I assume it was. I was told by Misty that they didn

Question

834

7

0

Closed

Why new customers get a better overall rate than existing customers

First, I completely understand promotions and trying to get new customers to use your product, however what I do not understand is why you would offer them a cheaper rate after the promotion is over than what an existing customer is paying. I have the xtra package. After a very nice promotion on a t

Question

1.8K

14

0

NEED HELP?

Pinned Posts

Loading...

Accepted Solutions

View More

Loading...
Loading...