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Streaming Account

Streaming Account

Learn how to manage your Streaming account.

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My streaming box nightmare, any DTV reps available to help

I signed up for DTV streaming about 6-8 months ago. I bought the device outright. It failed after a week, then found out it wasn't a new one. They sent another that was supposed to be new, but it failed after about 2 weeks. I sent it back to get a refund and just use my ROKU. They told me they recei

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232

3

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add ons

how do I cancel add ons

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246

2

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Care code 205.2

Too many unsuccessful login attempts, Recover your id or reset password to continue. I’m getting this almost daily. All devices have login information stored, no other streaming service I subscribe to has this issue.

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1.3K

3

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How to reply to a user who posted?

How do I reply to another user? I can make comments in a thread, which is ok, but sometimes I would like to reply to the individual that wrote the comment. I used to know how! For the life of me, I can't figure it out, my age is showing. 🤔help!

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394

17

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No wireless tv

I have someone who lives with me but they don't have wireless TV. How can they connect to my service which needs a plug in?

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243

5

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Adding Apps

I downloaded the Disney+, Hulu and ESPN apps. How do I get them to show up on the Guide?

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746

2

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Issues with Samsung tv signing me out

I have a Samsung TV and it is constantly signing me out of DirecTV stream app. It’s gett old. Is there anyway to fix this?

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425

2

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How to stop syncing channel changes across devices?

New DTVS user here, recently migrated from U-verse and generally loving it but have one complaint/question. I have 3 TVs at home with the osprey box on my main one, a Roku, and a Fire Stick. Not sure if the type of device matters here. I’ve noticed that when I change the channel on one TV, then when

Question

672

1

Billing/Invoice monthly statement

Hello, Not only do we not get a Paper copy of our monthly statement, but we don't receive an email copy. We have no way of knowing what we paid monthly until I receive my bank statement. This is not acceptable and I want at least an email invoice if not even better a paper copy. Please notify us as

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1.4K

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remove credit card info from directv account

I want to remove my credit card info from my Directv account since it has been apparently hacked and I am receiving fraudulent charges on my CC. I have cancelled that card.

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1K

4

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NEED HELP?

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