nicelady338

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July 6th, 2019

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nicelady338
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9 years ago

I am having a serious issue with ATT Uverse on billing. I canceled my account and they did not disconnect it for whatever reason, and now they are billing me for 4 months where I did not have ATT. They refuse to help. They gave me the number to the Corporation Commission in my state but the Corporat

What you can try is clicking on the following link: ATTCustomerCare (Billing/other) and sending a message to the appropriate team. Leave your name, account number, phone number & best time to reach you, and a description of your issue. They will be a

nicelady338
commented on 's post

9 years ago

What stations are included in the u verse 300 package?

Try this link for the channel lineups: U-Verse Channel Lineup

nicelady338
commented on 's post

9 years ago

We are new to U-Verse from Direct T.V and so far not very impressed by anything other than the price. Internet connection is not stable at all. Another issue is, we were not told until after installation by the installer that we would not be able to run more than 4 T.V's in our six television home a

DTV is only limited to 5 recordings being set to run at one time with the Genie system, the amount of recordings you are able to have does decrease if a Genie mini is using up a tuner. However, you can replace one of the Genie clients with a regular

nicelady338
commented on 's post

9 years ago

I short... I made a payment arrangement and the payment did not end up going through until hours later making it the next day. Now my next bill is due in 2 days and I was told by 2 rep there is nothing they can do due to it showing a broken arrangements. Is there anything else that can be done? I've

This is in large part a user to user forum so we are unable to take a look at the account or see specifics.  What you can try is clicking one of the following links: ATTCustomerCare (billing/other)ATTU-verseCare (U-Verse issues)ATTDirecTVCare (DirecT

nicelady338
commented on 's post

9 years ago

The billing cycle says Jan to feb 5, we paid our bill on the 4th and you guys charged us for being late ! how does that work I already have crappy internet and feel ripped off every month & here we go again UNBELIEVABLE !you guys are something else : (

Sorry for your issues! Since this is in large part a user to user forum, you will need to try and contact AT&T via chat or phone. You can also try to click here: ATTCustomerCare and send a private message to the ATTCustomerCare team. Leave your name,

nicelady338
commented on 's post

9 years ago

I have the HR23-700 HD DVR. I have confirmed that I am connected to both the internet and ethernet. I am able to download and watch movies/shows that are free. However, when I select a title that costs money, I can download (record) it but when I go to play it, there is no option to "purchase" or "b

When spoke to the CSR did they request a callback from your receiver? Sometimes if your system hasn't communicated with the DirecTV systems in a while, your access card gets full which is where the movies are stored on if no communication with DirecT

nicelady338
commented on 's post

9 years ago

One of the things that makes me and my family stay with Uverse TV is Our local Channels!I rely on News 9 in bad weather! They have the best local coverage for Oklahoma

No..your local station's owner removed it from AT&T's lineup. Contact them if you want it back. www.att.com/fighting4you

nicelady338
commented on 's post

9 years ago

One of the things that makes me and my family stay with Uverse TV is Our local Channels!I rely on News 9 in bad weather! They have the best local coverage for Oklahoma

It is not AT&T that removed them, there are two sides to every story: www.att.com/fighting4you

nicelady338
commented on 's post

9 years ago

One of the things that makes me and my family stay with Uverse TV is Our local Channels!I rely on News 9 in bad weather! They have the best local coverage for Oklahoma

You can keep up to date at www.att.com/fighting4you

nicelady338
commented on 's post

9 years ago

One of the things that makes me and my family stay with Uverse TV is Our local Channels!I rely on News 9 in bad weather! They have the best local coverage for Oklahoma

Take it up with your local station as well. www.att.com/fighting4you