grandma597

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grandma597
commented on 's post

3 years ago

I moved to Arizona 27 years ago and purchased DIRECTVMLB ticket . 27 years I’ve been able to watch the Philadelphia Phillies no matter who they played or where they were playing .I either got the Home feed or away feed . But this year for the first time ever I have not been able to watch any Philad

W

I can only sigh at this stage. What an embarrassment by Direct TV. Not one employee in the thread can even remotely step outside the stock answers and apply any semblance of thinking or reasoning. They are back to blaming MLB - arghhh!

grandma597
commented on 's post

3 years ago

I moved to Arizona 27 years ago and purchased DIRECTVMLB ticket . 27 years I’ve been able to watch the Philadelphia Phillies no matter who they played or where they were playing .I either got the Home feed or away feed . But this year for the first time ever I have not been able to watch any Philad

W

As noted by Mike as well as myself several times now, it was not an outage. Why do you continue to lie stating it "was confirmed as a known outage?" It was NOT. Perhaps Direct TV representatives can best represent the company by not repeatedly lying?

grandma597
liked 's comment

3 years ago

Mike is completely correct. It was NOT an "outage" as the channels were available both prior to and after the games. The Phillies games were being blacked out due to some sort of error. Can DirecTV (Hailey or someone from DirecTV) please be upfront a

grandma597
commented on 's post

3 years ago

I moved to Arizona 27 years ago and purchased DIRECTVMLB ticket . 27 years I’ve been able to watch the Philadelphia Phillies no matter who they played or where they were playing .I either got the Home feed or away feed . But this year for the first time ever I have not been able to watch any Philad

W

Mike is completely correct. It was NOT an "outage" as the channels were available both prior to and after the games. The Phillies games were being blacked out due to some sort of error. Can DirecTV (Hailey or someone from DirecTV) please be upfront a

grandma597
liked 's comment

3 years ago

Hailey, Once again, it wasn't an outage. It was some sort of coding error that blacked out the Phillies in certain parts of the country that shouldn't have been blacked out. The RSNs were available before and after the games. So again, it's not an

grandma597
commented on 's post

3 years ago

I moved to Arizona 27 years ago and purchased DIRECTVMLB ticket . 27 years I’ve been able to watch the Philadelphia Phillies no matter who they played or where they were playing .I either got the Home feed or away feed . But this year for the first time ever I have not been able to watch any Philad

W

I'm finally picking up the game here in Phoenix as well. What a frustrating couple of weeks. Calls, more calls, more explaining over and over again, only to be given stock answers and repeated instructions to reboot (to no avail) and then being told

grandma597
commented on 's post

3 years ago

I moved to Arizona 27 years ago and purchased DIRECTVMLB ticket . 27 years I’ve been able to watch the Philadelphia Phillies no matter who they played or where they were playing .I either got the Home feed or away feed . But this year for the first time ever I have not been able to watch any Philad

W

Hi Mike, can you share what they said the problem is?

grandma597
commented on 's post

3 years ago

I moved to Arizona 27 years ago and purchased DIRECTVMLB ticket . 27 years I’ve been able to watch the Philadelphia Phillies no matter who they played or where they were playing .I either got the Home feed or away feed . But this year for the first time ever I have not been able to watch any Philad

W

Hi bluesmom13, they told me the same thing as to escalating, so we'll see if they are able to fix the error. It's only the Phillies with me as well being blacked out. It's been so frustrating. I sent the Phillies an email the other day as well to see

grandma597
commented on 's post

3 years ago

I moved to Arizona 27 years ago and purchased DIRECTVMLB ticket . 27 years I’ve been able to watch the Philadelphia Phillies no matter who they played or where they were playing .I either got the Home feed or away feed . But this year for the first time ever I have not been able to watch any Philad

W

Hi David, can you clarify where I go to Direct Message with you? I don't see a chat icon at the top of the page here?

grandma597
commented on 's post

3 years ago

I moved to Arizona 27 years ago and purchased DIRECTVMLB ticket . 27 years I’ve been able to watch the Philadelphia Phillies no matter who they played or where they were playing .I either got the Home feed or away feed . But this year for the first time ever I have not been able to watch any Philad

W

Hi David, Yes, as I noted in my post, I've heard the stock DIRECTV response many times now and I am totally aware. Yet, the Phillies games to my knowledge are NOT being blacked out by "the leagues, associations, and networks that purchase the righ