DIRECTV Community Forums

Scripting and automation does not fix problems

On Thursday December 13, 2018 I decided to give ATT U-Verse and Internet a try. I abandoned decades of using cable and moved to ATT fiber. If you don't want to read further, I'll save you the effort.... making the move was a mistake! Let me start by saying that ALL employees that have interacted wi

You & I are in the same boat. We Bundled too on Tuesday 12/18. When the installer left a 4 pm EDT, TV worked fine; watched until 1 am. Got up Wed. NO TV. Screen FROZEN ON " U-verse is not available now. Please try again later". Installer won't return

Can't watch U-verse TV

How Do I close out our AT&T account & what do we do to get the equipment back to AT&T? No one seems to care that we can't get the system to let us simply WATCH TV. I guess I'll tell the credit card bank people that FRAUD IS BEING COMMITTED because we are being billed for services that we aren't abl

179

1

0

Can't watch U-verse TV

We Bundled TV, Internet & Phone. Phone woks fine, have access to the net but the TV screen is FROZEN on " U-verse is not available at this time. Please try again later." Blue tab at lower right corner of screen reads " Restart Receiver". The connection for this service is fiber optic & the AT&T equi

236

1

0

Nothing but PROBLEMS !

Bundled TV, internet & phone. Nothing but Problems. Phone works sometimes, Watched TV 1 night & turned it off. Got up next morning to a screen that reads "U-verse is not available at this time. Please try again later". And the only reason I can post now is because I haven't canceled my previous serv

No. I have the services Bundle from AT&T. I want to watch TV but the system only worked on 12/18/18 Tuesday from the time the installer left my home until I turned of the TV & went to bed. Since Wednesday 12/19 the system has NOT allowed us to view a

Nothing but PROBLEMS !

Bundled TV, internet & phone. Nothing but Problems. Phone works sometimes, Watched TV 1 night & turned it off. Got up next morning to a screen that reads "U-verse is not available at this time. Please try again later". And the only reason I can post now is because I haven't canceled my previous serv

Mihai, Thank You for your interest in my problem. The Phone service is currently working O.K. My laptop PC WiFi is acknowledging the AT&T Gateway tower modem unit BGW210, but I have NOT tried to access the internet through it yet nor have I set up a

Nothing but PROBLEMS !

Bundled TV, internet & phone. Nothing but Problems. Phone works sometimes, Watched TV 1 night & turned it off. Got up next morning to a screen that reads "U-verse is not available at this time. Please try again later". And the only reason I can post now is because I haven't canceled my previous serv

1.1K

5

0

DIRECTV Community Forums

WooWoo60

About me

WooWoo60 has won 2 Badges (View Badges)

WooWoo60's Activities

WooWoo60

michaeljf

Scripting and automation does not fix problems

WooWoo60

Can't watch U-verse TV

WooWoo60

Can't watch U-verse TV

WooWoo60

WooWoo60

Nothing but PROBLEMS !

WooWoo60

WooWoo60

Nothing but PROBLEMS !

WooWoo60

WooWoo60

Nothing but PROBLEMS !

Engagement Stats