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We lose the connection on one of our tvs every day and have to reset the modem.
At least once a day, sometimes more often, our bedroom tv loses its signal and we have to reset the modem. This is very frustrating, especially considering how much we are paying each month. Seriously considering dropping U-verse altogether!
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U-verse TV Equipment
135
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Wireless receiver has all blinking lights
I have AT&T uverse and fiber internet. My living room TV works fine. The bedroom receiver has flashing lights. I tried rebooting the receiver. Still flashing lights. I rebooted the gateway. Still flashing lights. Now what? I had a power outage for eleven hours after storm.
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U-verse TV Equipment
735
4
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Non-Functioning U-verse Wireless DVR
My wireless VIP 2500 has died. I need a new one. I have spent over an hour on the phone being shifted from number to number with no one able to assist. I need a direct call number to order a new box. I am an employee and it seems to be harder to provide support than if I were not. Please help.
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U-verse TV Equipment
130
1
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Accepted Solution
Official Solution
Box and tv turn back on after I press off on remote
It usually takes me 3 times to turn off my box and tv after pressing the off button on my att remote. I press the off button, it turns off and then right back on after a few seconds. I press off and it does it again. Usually on the 3rd time it takes and stays off. It only ever happens on my main tv,
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U-verse TV Equipment
352
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Terrible customer service.
I have the same issue as Jessica Strum’s above issue. Apparently previous owner had a business account which has not been canceled. So I can’t get service. After hours on the phone , I called Xfinity. They are coming tomorrow to set up tv and internet.
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U-verse TV Equipment
106
1
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Uverse app to my Fire Stick
I added the Uverse app to my Fire Stick and when I attempt to login I get "error authenticating please try again". This error happens on both my fire stick and fire tv. I can login just fine on the computer but have never been able to access Uverse on the fire stick. My login and password have been
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U-verse TV Account
147
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Closed
RECYLE CABLE BOX
ATT emailed me after canceling the tv service to recycle the outdated cable box rather than to return it. How do I know if ATT will later ask for proof that I recycled the unit? Or if ATT will charge me for the unit since they didn't ask for proof that I recycled it? ATT does some strange things aft
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U-verse TV Equipment
136
1
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Accepted Solution
Official Solution
RECYLE CABLE BOX
ATT emailed me after canceling the tv service to recycle the outdated cable box rather than to return it. How do I know if ATT will later ask for proof that I recycled the unit? Or if ATT will charge me for the unit since they didn't ask for proof that I recycled it? ATT does some strange things aft
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U-verse TV Equipment
201
1
0
Accepted Solution
Official Solution
If I sign up for AT&T Fiber, can I keep my U-verse TV service?
If I sign up for AT&T Fiber, can I keep my U-verse TV service?
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U-verse TV Account
357
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