U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

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Wireless Receiver Signal Stops Every Night at 2 AM

I'd like to know if wireless receivers should just cut out every night at 2 a.m.?   It will come back within a few minutes but it's really annoying because I'm a shift worker and I'm not sleeping at 2 a.m.!   Worse, if I'm watching a program I recorded....when the connection resumes it will not give

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Red X on tv screen after power outage

Trying to help my parents w/ their AT&T Uverse. After a brief power outage, they only have a large red "x" in the center of the tv screen -- nothing gets it to go away. Have unplugged/waited/re-plugged the cable box, plugged everything back in and out, but no luck. Uverse web site says to use th

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New customer

I just ordered a bundle for tv and internet online I think it is the U200 360 channels. I am a new customer and someone is coming tomorrow to install it. What is the installation fee?

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Syncing remote to tv

I can't sync the S10 S4 remote to a Hisense 55 E85 GUA television

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VIP2500 not working

VIP 2500 receiver. All lights are lit.  No Signal message on TV screen.  Have attempted non-disaster recovery procedure several times.  Tried disaster recovery procedure.  If the box is powered on, all lights stay lit.  The power button does nothing.  To cut power, mus

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502

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Remotes not controlling sound

Samsung remote and Direct remote lose ability to control sound. I have been thru trouble shooting with Samsung and Direct support. Both said to get new remotes. I have a new Direct remote and a new Samsung universal remote. Both paired successfully. Worked well for about two days. If I unplug TV whi

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The future for U-verse TV

We've had U-verse TV for about a dozen years. I know before the spin-off of Directv from ATT, there was serious talk of U-verse being shut down/discontinued/sunsetted, but since Directv spun off and included U-verse, I thought there might be hopes U-verse would be reinvigorated, and we would get sy

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PEG channel/Channel 99

Good afternoon, I work for a municipality in North Alabama, and we are having trouble locating the current PEG channel standards/specifications. Our current media encoder is needing to be replaced, and we are looking to replace it with a new media encoder that is still compatible with our current C

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Problem with Remote for Uverse

I wonder if anyone has experienced this problem with remotes for Uverse. My remotes for all TV's initially do not work after I turn on the TV. A minute or two later, and after many frutstatrating tries, the remotes start to work. At first the remotes operate sporadically, but by a few minutes later,

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New DVR stuck in update

I just connected a new DVR (VIP2262) and it said there was an update available so I started the update and it's been stuck on it for an hour now. I don't feel like it should be taking this long and there is no progress bar to know how far along it is. Can this be canceled or reset? Can I still use t

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