U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

1.1K

(1233)
HOW DO I RECEIVE A NEW WIRED RECECIVER?

RECEIVER WILL NOT WORK

Question

22

2

0

Cutting gateway power doesn't reset receiver

So this is interesting: A few weeks ago, I accidentally turned off the power to my gateway. I noticed that the DVR had the clock ("session" in the menu->options screen) reset to zero. I just noticed that my receiver was over 1200 hours since last reset. This is odd, isn't it?

Question

33

4

0

Help button no longer works for me

The blue help button. I press it and the light on the receiver flashes and nothing else happens. I press "menu" on the remote, go down to the help menu and then...none of the tiles under "information" work. The "account manager" tile works. Other buttons on the remote work fine. It's not the remote.

Question

26

0

0

Accepted Solution

phasing out Uverse Packages

Is ATT getting rid of Uverse packages

Question

2.7K

14

0

Roku TV-Roku Streaming Soundbar-Uverse Box

When I set up the soundbar, it connected via my wireless connection. I do have a gateway right there and it is wired directly to the uverse box. Then the whole menu was totally new and missing the Uverse box. I could only hear sound from the soundbar and there was no picture. It seems the soundbar a

Question

43

1

0

Accepted Solution

Can I put hard drive from dead U-verse DVR into new replacement DVR when it arrives?

Our U-Verse DVR from Circa 2015 died, total brick no LED lights or nothing. The wall wart power supply reads 12V at the coaxial connector, I tried a known good 12V 2A power supply but it made no difference. Since I received an Email that I don't need to return the old equipment, I pulled out the har

Question

101

4

0

Defective uverse remote

How can I ask AT&T for a replacement for a uverse remote that isn't working properly?

Question

80

2

0

Accepted Solution

Official Solution

Closed

Can I connect U-Verse to a different ISP

I have att u-verse and ISP but am switching ISP to a different provider. I would like to keep the U-Verse. Is that possible?

Question

1.1K

4

0

Closed

The future for U-verse TV

We've had U-verse TV for about a dozen years. I know before the spin-off of Directv from ATT, there was serious talk of U-verse being shut down/discontinued/sunsetted, but since Directv spun off and included U-verse, I thought there might be hopes U-verse would be reinvigorated, and we would get sys

Question

10.8K

73

Using remote thru cabinet door

As I understand it, my uverse tv remote is a radio frequency remote. My controller is in a tv cabinet. Remote only works with the door open. Thought a radio frequency remote would work thru it. Do I need a radio frequency booster of some sort? Thanks

Question

93

3

0

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