
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
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Question
Cutting gateway power doesn't reset receiver
So this is interesting: A few weeks ago, I accidentally turned off the power to my gateway. I noticed that the DVR had the clock ("session" in the menu->options screen) reset to zero. I just noticed that my receiver was over 1200 hours since last reset. This is odd, isn't it?
Question
33
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Help button no longer works for me
The blue help button. I press it and the light on the receiver flashes and nothing else happens. I press "menu" on the remote, go down to the help menu and then...none of the tiles under "information" work. The "account manager" tile works. Other buttons on the remote work fine. It's not the remote.
Question
26
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Roku TV-Roku Streaming Soundbar-Uverse Box
When I set up the soundbar, it connected via my wireless connection. I do have a gateway right there and it is wired directly to the uverse box. Then the whole menu was totally new and missing the Uverse box. I could only hear sound from the soundbar and there was no picture. It seems the soundbar a
Question
43
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Accepted Solution
Can I put hard drive from dead U-verse DVR into new replacement DVR when it arrives?
Our U-Verse DVR from Circa 2015 died, total brick no LED lights or nothing. The wall wart power supply reads 12V at the coaxial connector, I tried a known good 12V 2A power supply but it made no difference. Since I received an Email that I don't need to return the old equipment, I pulled out the har
Question
101
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Defective uverse remote
How can I ask AT&T for a replacement for a uverse remote that isn't working properly?
Question
80
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Accepted Solution
Official Solution
Closed
Can I connect U-Verse to a different ISP
I have att u-verse and ISP but am switching ISP to a different provider. I would like to keep the U-Verse. Is that possible?
Question
1.1K
4
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Closed
The future for U-verse TV
We've had U-verse TV for about a dozen years. I know before the spin-off of Directv from ATT, there was serious talk of U-verse being shut down/discontinued/sunsetted, but since Directv spun off and included U-verse, I thought there might be hopes U-verse would be reinvigorated, and we would get sys
Question
10.8K
73
Using remote thru cabinet door
As I understand it, my uverse tv remote is a radio frequency remote. My controller is in a tv cabinet. Remote only works with the door open. Thought a radio frequency remote would work thru it. Do I need a radio frequency booster of some sort? Thanks
Question
93
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