U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

1.1K

(1233)

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Router replaced and new one does not send signal to 2 other tv sets.

Installed the new router and works great on the TV where the router is located. Two other sets canot find a signal. Old router had a cable connection but new one does not. What needs to be done to fix this?

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692

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Incoming calls on tv screen

We just stopped seeing the incoming calls for our land line show on the tv screen

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391

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Exchanged uverse receiver box

Att sent me new Motorola receiver to replace Cisco receiver. Get error CLIENT NOT PROVISIONED call 2 different time spoke with att tech. Both did something said wait 30 min then power receiver back on . Have spent hour on phone or more still have same error they made appt for technician to come to h

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161

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Tried to reboot

I tried to reboot to recover recording space, but now the gear is still there and the power button is blinking. It’s been doing this for an hour.

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165

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Uverse receiver totally disconnects when turned off.

We have a wireless receiver that turns off and disconnects completely when we shut off the TV. When we turn it back on it has to reconnect to the WiFi and then essentially reboot before we get a signal. It takes 2 to 3 minutes before we get programming. It also takes about 15 minute before we can ac

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373

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Accepted Solution

Official Solution

DVR Only records 2 programs

My DVR is only allowing me to record 2 shows at a time when it should do 4. It shows a conflict and makes me chose 2 of the 3 or 4 shows I have selected. How do I fix this so I can record all 4 shows

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338

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New remote. Successfully set up “TV” but doesn’t control the actual DVR receiver (channels, etc)

New remote. Successfully set up “TV” but doesn’t control the actual DVR (channels, etc)

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474

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10 year old remote number 6 not working

I've been a customer for 10 years and one of my remotes is failing ( the #6 button ) and DTV wants to charge me $15.00 dollars for a new remote or sign me up for a protection plan........ let me see in 10 years I've never had a tech out to fix a thing........ the remote is 10 years old........ I hav

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170

5

Accepted Solution

Official Solution

Closed

AT&T Needs to come their MESS UP

I recently closed my account because of the expense. And now I have a hallway closet with a huge mess of cables just hanging and a satellite on the roof of my house which I want removed. I have made 2 attempts via phone and have spent 1-2 hours each time and all they do is keep transferring me. Fina

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607

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Closed

Directv Satelite dish 103 testing Problem

I have a slimline dish on a tripod for my camper with a SL5K4NR0-01 LNB. After using the aim 2.0 meter to align the dish the only test that fails is 103 SNR Odd Failed any ides on how to correct it all

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191

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