U-verse TV Equipment

How do I open up an S10 remote without gouging the edges of the seams? I have cleaned the innards of several of these remotes and it fixes most of the problems discussed in this forum.  I'd like to know the proper technique for popping open the S-10 S-20 S-30 types of remotes so as to not leav

Lost signal on uverse. did usual troubleshooting nothing worked. I'm in an endless loop of  "lost signal" notice on my TV and restart receiver.  Never gets anywhere. This is over a week now................

Called support Tuesday morning 05/20/2023 and worked with a lady who ordered a new box for me. Received and installed a replacement set top box Wednesday 05/21/2023. New mod no: VIP2262v1 S/N: M91628EB2500 MAC address: FC:51:A4:B4:32:9D After turning on new box got the following on my tv

Has anyone experienced problems with getting the uverse app to work on iOS devices? After I download the app it only shows the skeleton of the app. None of the functions work.

This morning 2 of my wireless boxes weren't working properly, while my wired box/DVR was working fine. After several attempts to restart the wireless receivers individually, I went to unplug the power cord of the WAP. I accidentally unplugged the power cord to the Gateway INSTEAD of the WAP.

I've see some older posts about DVRs with Red X after doing the non-disruptive recovery.  Mine has an red X with number 13 below it.  Is this a DVR issue or Network Issue?  I have wireless controllers that work fine.  The DVR is the only thing not working so I assume it's a DVR

I have 2 older U-verse receivers, each one with an S10-S3 remote. The remote for my living room receiver quit working a few moments ago.  I replaced the batteries and it still won't control the receiver.  It doesn't control the receiver in the back room either, but the back room remote co

I have a new Roku tv.   Set up everything according to directions.   Roku remote works fine, got the ATT Uverse to work, however the power on and power off, along with volume/mute controls will not work on my S30 remote.  Why?   Everything else does.  Ran through r

I had U-Verse TV years ago and tried a different service, now looking to come back to U-Verse.

When playing a recording on AT&T Uverse the recording continually stops and wants viewer to return to beginning. But it will always stop and same thing throughout watching recorded program. There is a way to back up the program and fast forward thru this stop. Miss part of the recording/movie. T