U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
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DOA Gateway
Dead Uverse Gateway, off shore customer support has WRONG service address (town 8-10 miles away where switch is located), billing address is where I need the Gateway is screwed up in their system. What I can see in AT&T account, billing address is correct in my view but apparently not in their v
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Cisco ISB7005 - IP Set Top Box Issue
I'm currently having an issue with this IP set top box, I do have power to the box but the following four indicator front panel lamps are blinking off & on every roughly two seconds (Power - Wifi Signal Strength - Link - Record). I've tried everything I know to try on my end, so at this point I'
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U-Verse system down?
Shockingly, in October of 2023, we still have U-Verse triple play (TV, Internet, Home Phone). We may be the last household on earth. All services went offline yesterday morning. According to self-help website, broadband Modem cannot get a DSL signal.Cannot get through to any support. Automated phone
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Recordings Are Unplayable
Recently ran into an issue where my shows appear to be fully recorded, but when I play it, it behaves as if you are at the end of the recording. On some recordings, it does this immediately upon starting it. On other occasions, it runs for a longer length of time before doing this. I originally thou
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Uverse Gateway DOA
Gateway DOA, offshore support can't correct my service address which is incorrect for over 25 yrs. I have an 84 yr old parent who requires access to emergency services and I have no home phone because the gateway is DOA. I'm at my wits end, filing a complaint to initiate an investigation into AT&
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Adding TV = Adding Boxes??
I currently have a TV downstairs that is hooked directly to the uverse receiver. I also have a TV upstairs which is connected to a Wireless Access Point. I now have to add another TV downstairs in 3wks - for a total of 3 TV's by December. Will/ do I have enough equipment to run this 3rd
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Return equipment
I had to pay for my devices for not returning, I paid $400.00 for this equipment. This material is of no use to me anymore, what can I do with it to recoup some my money, can it be used by someone else; can I sell it online?
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uverse wireless receiver
all the sudden, my tv is just a blue screen.... ATT loves to give the run around. On the receiver it says contact att.com/uverse....that goes to a sales pitch. Next I google and get uversecentral.att.com and it says "no information for this page", I click on it and get the home page for ATT l
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Wireless Receiver Replaced with Wired Receiver?
I called in last week because my wireless receiver was not working. After 20 minutes on the phone with a rep to get a replacement, I get a Motorola VIP1200. When I try to connect I get a "ATT Uverse not available. Please try again later". So I look up the model and is it wireless? NO, IT'S NO
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user id
i am on a company owned boat they have probably 30 boats they get very irrated when we call for such miniscule problems nor will they provide there info whiuch i agree with and completely understand this is not there issue the account was active and working an hour ago someone hit something on eithe
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