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Wireless Receiver Replaced with Wired Receiver?
I called in last week because my wireless receiver was not working. After 20 minutes on the phone with a rep to get a replacement, I get a Motorola VIP1200. When I try to connect I get a "ATT Uverse not available. Please try again later". So I look up the model and is it wireless? NO, IT'S NOT. Then I try to connect it via coaxial and I still get the same error. How hard is it to get a working wireless receiver replacement? Apparently, very difficult for AT&T.
DIRECTVhelp
Community Support
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254.4K Messages
1 year ago
Hi @CMUBruin, thank you for reaching out to us. We got you, and let's get the help you need.
We recommend that you follow the steps below to connect your U-verse receiver to your TV with a coaxial cable:
Also, please check out our article on how to replace a wired U-verse TV receiver.
Let us know how it goes. Please feel free to reach out to us for further assistance.
JasmineS, AT&T Community Forum Specialist.
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