Observer
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1 Message
U-Verse system down?
Shockingly, in October of 2023, we still have U-Verse triple play (TV, Internet, Home Phone). We may be the last household on earth.
All services went offline yesterday morning.
According to self-help website, broadband Modem cannot get a DSL signal.
Cannot get through to any support. Automated phone system transfers to an agent but then it always drops the call.
did AT&T finally pull the plug on U-Verse!?
DIRECTVhelp
Community Support
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254.4K Messages
1 year ago
Hello @jimmymcgue!
Thank you for reaching out to us! We understand the importance of a reliable connection. Let's work on this together and shed some light on your concern.
Sounds like you are facing an outage, you can check the reason on our website about check for outages
You can sign up for updates about your outage, and we’ll also let you know when it’s over. Here’s how:
Please note, based on the issue sometimes it takes little longer to fix the outages, but our team is working on the fix at priority. Your understanding is highly appreciated.
Here's some troubleshooting steps that might help.
For further assistance, we are always here to help!
Thank you for contacting AT&T Community Forum.
Leon, AT&T Community Forum Specialist.
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skeeterintexas
ACE - Expert
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28.3K Messages
1 year ago
Uverse is still up and functioning. What lights are on your modem? Have you rebooted anything?
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