U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

1.1K

(1233)

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Internet technician changed my wifi. Now my receiver displays "Account unavailable. This Set Top Box does not match the account settings."

This afternoon an AT&T Internet technician changed my wifi. Now my U-Verse receivers display "Account unavailable. This Set Top Box does not match the account settings." I've restarted the Wifi gateway, and I've restarted the receivers. Same message. Halp!

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147

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return of equipment

Has anyone returned equipment for Uverse and been told they have no record of ever receiving it or you requesting the equipment return supplies? this is the 2nd time for me.

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174

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Accepted Solution

Return ID ?

I only need my ID numbers when i go to UPS ?

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193

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Accepted Solution

Official Solution

Any TIVO users in this forum?

TIVO requires a Cablecard. AT&T doesn't know what that means. Does anyone out there use TIVO and know how to work around this issue? Or, where to obtain a Cablecard?

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287

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Wireless Receiver Trouble

I changed to fiber optic in February. Since then, I have been having so much trouble with my wireless receiver. It cuts off programs on DVR, pixilated when watching live TV. I have done the reboots with no luck. My receivers are all over 10 years old. Could that be the problem?

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172

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U-verse tv keeps freezing

U-verse tv keeps freezing or going to blue screen

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166

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replacement U-Verse remote with large buttons

Is there a replacement remote for a u-verse TV with large buttons? The AT&T site doesn't have a replacement remote for u-verse so looking for something else that would work.

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142

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Recorded playback

Recently purchased Vizio TV. When I am watching a recorded program, pause it, turn off TV and come back later it is at the beginning. It either is continue to play or just starting over. I turn the receiver off so I don't see how it continues to play.

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158

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remote control

the OK button not working

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140

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Where to return broken remote

Hi, I recently received a replacement remote controller for my U-verse DVR after chatting with the rep. I was told to return the broken one through the UPS store. So I brought the remote to the UPS store but they only accept main equipment returns, not just a remote. It is not worth returning a brok

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191

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