1 Message
Uverse has big ❌ on screen and wont work
I recently had to have my U-verse upgraded to fiber optic cables. It seemed to work at first, but now I have a big red x on the screen and cannot get Uverse to load on 1 TV. The DVR is not available on either TV. Desperate for any help to troubleshoot this. Thank you!
DIRECTVhelp
Community Support
•
254.6K Messages
1 year ago
Hello @KristinF, thanks for reaching out to AT&T Community and Forums.
We understand where you are coming from. Let's help you get the info you need.
Please contact our U-verse: 800-288-2020. They are available between Mon - Sun 8 AM to 7 PM local time. They will be able to help you with the best resolution.
Let us know if this helps!
Fiona Q - AT&T Community Specialist.
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