jamesdavidb's profile

1 Message

Friday, November 17th, 2023 10:07 PM

have tried everything...need replacement dvr box ISB7500

Uverse malfunctions many times daily - picture either freezes or goes black and then the dvr restarts.  Unwatchable.

Have checked all cabling and all signals.  Have done non-disaster and disaster recovery.

We need a replacement dvr box.  This is for my dad - he's elderly and needs help.  Would like to handle this via forum if we can.

Thanks

Community Support

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254.4K Messages

1 year ago

Hi @jamesdavidb, we understand that you are looking for replacement of DVR box, and we're glad to assist!

 

We need some account specific information, hence we are requesting you to connect via direct message. To get started, please look out for a chat notification next to the bell icon in the upper right corner of the page.

 

Looking forward to connecting with you.

 

JasmineS, AT&T Community Forum Specialist


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