
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
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internet profile
I currently have uverse internet with 50/10. that's the fastest speed I can get through att. But everyone else round me has fiber from att. My max attainable download is 130 and up is 25. Is there another profile that can bump me up? I hate to leave att but there not giving any choice and there is n
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Problem with Remote for Uverse
I wonder if anyone has experienced this problem with remotes for Uverse. My remotes for all TV's initially do not work after I turn on the TV. A minute or two later, and after many frutstatrating tries, the remotes start to work. At first the remotes operate sporadically, but by a few minutes later,
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Red X on tv screen after power outage
Trying to help my parents w/ their AT&T Uverse. After a brief power outage, they only have a large red "x" in the center of the tv screen -- nothing gets it to go away. Have unplugged/waited/re-plugged the cable box, plugged everything back in and out, but no luck. Uverse web site says to use the "t
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Remotes not controlling sound
Samsung remote and Direct remote lose ability to control sound. I have been thru trouble shooting with Samsung and Direct support. Both said to get new remotes. I have a new Direct remote and a new Samsung universal remote. Both paired successfully. Worked well for about two days. If I unplug TV whi
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PEG channel/Channel 99
Good afternoon, I work for a municipality in North Alabama, and we are having trouble locating the current PEG channel standards/specifications. Our current media encoder is needing to be replaced, and we are looking to replace it with a new media encoder that is still compatible with our current Ch
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U-verse
I currently have U-VERSE. When I replace my currently connected tv with a new tv and connect it to my current U-verse equipment, will I lose my currently saved and scheduled DVR recordings?
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DVR not saving recordings
Recordings disappear. Scheduled new recordings. It will only save one at a time. Says there?s 100% space available. It?s recording one recording over the other and only saving one. I?ve rebooted receivers and rebooted the gateway. Any thoughts?
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VIP2252 V2 Activation
I recently received a VIP2262 V2 to replace a defective VIP2250. Followed all the self-setup procedure and noted that the green light illuminated indicating it is connected to the Gateway. After the 2262 booted up it displayed this message: "This set top box does not match the account settings." Res
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Official Solution
DVR Install/setup
My VIP2250 failed and I was sent and received a VIP2262 V2. After completing the self-install and I got a message: "Account unavailable This Set Top Box does not match the account settings." No help from the online services because this is not a normal problem. Had appointment with tech today but he
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