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2 Messages

Saturday, December 21st, 2024 4:44 PM

Remotes not controlling sound

Samsung remote and Direct remote lose ability to control sound. I have been thru trouble shooting with Samsung and Direct support. Both said to get new remotes. I have a new Direct remote and a new Samsung universal remote. Both paired successfully. Worked well for about two days. If I unplug TV while it is on and then plug it back in both remotes will once again control the sound. Very perplexed.

ACE - Sage

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46.2K Messages

4 days ago

What DVR/Receiver model number?

What remote control model number?

You mention DirecTV, but you posted in the U-Verse forum. 

2 Messages

3 days ago

Oops!


NEED HELP?