
U-verse TV Account
Learn how to manage your U-verse TV account.
7.7K
All
Question
Closed
ATT would rather lose long term customer than do whats right
My mother now is 78 years old. I have moved back in with her due to her getting knee surgery and have been helping her with her bills. In Novemeber of 2023 I was blown away when I paid her ATT bill of 356 dollars for her tv and internet. After looking closely at the bill I see that she was be
Question
512
15
0
Last one out, turn the lights off…
As the Von Trapps sang in The Sound of Music: So long, farewell, auf Wiedersehen, good night I hate to go and leave this pretty sight. It’s been fun, frustrating, fulfilling and memorable. 😢
Question
316
5
Getting Error while managing plan: User is not eligible to change or add U-verse service at this time
I am trying to manage my U-verse TV plan so I can compare pricing of the different plan tiers and premium add-ons. When I go to My Account and Click Manage Service on the My U-verse TV section then click either "Change Plan" or "Add channels or Packages" links I get the following error: User is not
Question
1.7K
20
0
Accepted Solution
Official Solution
COMPLETE CHANNEL LISTING FOR ATT UVERSE 450
I HAVE HAD ATT UVERSE 450 FOR MANY YEARS AND CHANNELS SEEM TOO BE DISAPPEARING, I NO LONGER GET CINEMAX-TMC AND SEVERAL OTHER MOVIE CHANNELS. I HAVE REBOOTED, INCLUDING REBOOTING THE WPS, MANY TIMES AND STILL NONE OF THESE CHANNELS ARE RESTORED. WHAT IS THE ANSWER.
Question
231
5
0
Complain about overdue balance
Good morning sir or madam Since December 30th, l switched to MetroPCS, AT&T gave me the code to get the transfer the same day. I would like to know why have l been getting AT&T email advising me that I have a past due balance ? I spoke to different people from AT&am
Question
151
2
0
Promotions Unavailable Now
I'm currently subscribed to the U300 All Included tier, I had been receiving a $60.00/month off via a promotion that expired on 06/03/24. I've had at least two live chat sessions trying to obtain a new promotion so I could afford to keep my current level of service. So far the chat agents I've spoke
Question
258
14
0
Snap low income discount for uverse internet
I would like to avail of snap low income discount for my internet acct number 113323870. Alegria
Question
2.8K
5
0
AT&T Uverse App on Firestick login
I've downloaded the U-verse app on my firestick. What login do I use? My Wi-Fi login or my acct login that I use to pay my bill? I really don't want to use the billing login.. ugh!
Question
478
14
0
Accepted Solution
Closed
Improper disconnect fee when account cancelled because of continuing programming contract issues
After many weeks of programming loss due to lack of a negotiated contract we were forced to cancel our longtime DirecTV service to move to another provider that allowed the missing programming to viewed. I contacted LOYALTY and informed them that we would not be paying the disconnect fee as we were
Question
191
3
0
Removal of PII
Hello, How do I get in touch with AT&T to remove my PII? I am no longer with AT&T and wish for that information to be deleted permanently. My info was stolen when the servers were compromised. Thanks
Question
176
8
0