U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

7.7K

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ATT would rather lose long term customer than do whats right

My mother now is 78 years old. I have moved back in with her due to her getting knee surgery and have been helping her with her bills. In Novemeber of 2023 I was blown away when I paid her ATT bill of 356 dollars for her tv and internet.  After looking closely at the bill I see that she was be

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512

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Last one out, turn the lights off…

As the Von Trapps sang in The Sound of Music: So long, farewell, auf Wiedersehen, good night I hate to go and leave this pretty sight. It’s been fun, frustrating, fulfilling and memorable. 😢

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316

5

Getting Error while managing plan: User is not eligible to change or add U-verse service at this time

I am trying to manage my U-verse TV plan so I can compare pricing of the different plan tiers and premium add-ons. When I go to My Account and Click Manage Service on the My U-verse TV section then click either "Change Plan" or "Add channels or Packages" links I get the following error: User is not

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1.7K

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Accepted Solution

Official Solution

COMPLETE CHANNEL LISTING FOR ATT UVERSE 450

I HAVE HAD ATT UVERSE 450 FOR MANY YEARS AND CHANNELS SEEM TOO BE DISAPPEARING, I NO LONGER GET CINEMAX-TMC AND SEVERAL OTHER MOVIE CHANNELS. I HAVE REBOOTED, INCLUDING REBOOTING THE WPS, MANY TIMES AND STILL NONE OF THESE CHANNELS ARE RESTORED.  WHAT IS THE ANSWER.

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231

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Complain about overdue balance

Good morning sir or madam Since December 30th,  l switched to MetroPCS, AT&T gave me the code to get the transfer the same day.  I would like to know why have l  been getting AT&T email advising me that I  have a past due balance ? I spoke to different people from AT&am

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151

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Promotions Unavailable Now

I'm currently subscribed to the U300 All Included tier, I had been receiving a $60.00/month off via a promotion that expired on 06/03/24. I've had at least two live chat sessions trying to obtain a new promotion so I could afford to keep my current level of service. So far the chat agents I've spoke

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258

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Snap low income discount for uverse internet

I would like to avail of snap low income discount for my internet acct number 113323870. Alegria

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2.8K

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AT&T Uverse App on Firestick login

I've downloaded the U-verse app on my firestick. What login do I use? My Wi-Fi login or my acct login that I use to pay my bill? I really don't want to use the billing login.. ugh!

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478

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Accepted Solution

Closed

Improper disconnect fee when account cancelled because of continuing programming contract issues

After many weeks of programming loss due to lack of a negotiated contract we were forced to cancel our longtime DirecTV service to move to another provider that allowed the missing programming to viewed. I contacted LOYALTY and informed them that we would not be paying the disconnect fee as we were

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191

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Removal of PII

Hello, How do I get in touch with AT&T to remove my PII? I am no longer with AT&T and wish for that information to be deleted permanently. My info was stolen when the servers were compromised. Thanks

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176

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