K

3 Messages

Tuesday, October 17th, 2023 2:40 PM

I have no picture but the guide still works after system reset

The width of the guide got smaller so I did a system reset. Now there is no picture or sound but the guide is still showing. I reset again using the red button and then completely removing power but it’s still the same. Neither receiver has a picture but I can still watch recorded shows.

3 Messages

9 months ago

Disregard, it just came back for some reason. Thanks!

3 Messages

9 months ago

Actually don’t disregard. I changed channels and again no picture. I assume it will show up after 5 or 10 minutes but that’s gonna be a problem

ACE - Sage

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45.7K Messages

9 months ago

Do you have DirecTV Stream or DirecTV Satellite service?

What DVR/Receiver box models do you have?


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