If you are experiencing freezing with your DIRECTV device, perform a factory reset by holding the reset button on your device for 20 seconds. This may require multiple resets. For steps on how to pair your remote after factory reset, click here.
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Trying to watch recordings from app, Location Services on/off
I'm trying to watch DVR recordings from the app. I get an error message that says I need to turn on location services. I go to location services on my phone settings, and it is already on. Plus, their hyperlink from the error message to the app settings doesn't even show a place to toggle that on an
Problem with DIRECTV Gemini
I installed the new Gemini, seemed very simple. The Gemini went thru the setup process, programmed the remote. Problem I have is after I turn the unit/tv off and then turn them on again the Gemini will not will not display on the tv. I have to unplug the Gemini box then plug it in again, wait to go
No programming showing up on guide anymore
I am having troubles with all my tvs that are running the DIRECTV stream app on Roku devices. For some reason, on every tv (using different Roku devices), the app opens and logs in but no programming shows on the screen. I have the normal menu options and normal screen, just no programming listed. I
If I ditch my DirectTV Dish and go to DirectV Streaming can I stream from any location as long as I have a DirectV capable TV or only when I am connected to my home WiFI? Terry
my log in information has disappeared
when i turn on my c71kw-200 it now goes directly to a new login page. for years I have used this with my name and password remembered. why did the machine suddenly seem to lose my old original log in information (which I myself have forgotten). Can I get it back some way? Ca
Please add Catchy Comedy network
I noticed you have added some more channels like Me tv, Get tv, Cozi tv in the Channel line up 77-80. Please add Catchy Comedy Network to the line up.
Were we suckers?
About a month ago, we received an unsolicited visit from a DISH rep, informing us that ATT sold Direct and all Direct customers would have to find alternative provider (DISH). We had Direct for many years and 2021 moved states and dropped Direct. Now we are settled in our new home and signed up with
I have a coax cable going directly to TV for DirectTV. I would like to add an antenna for local channels. Since there is only one coax input on back of TV, how can an antenna be added?
New Member - what is my next step
My HOA is changing over to Direct TV. I was instructed to contact you for new equpment. I have signed p with you. What do I do next?
Copy from Direct DVR to computer
I have an Eagles concert on my DVR that I'd like to save to my computer. If I connect my PC to the DVR with an HDMI cable and choose Play how do I record it on my PC?