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I have no picture but the guide still works after system reset

The width of the guide got smaller so I did a system reset. Now there is no picture or sound but the guide is still showing. I reset again using the red button and then completely removing power but it’s still the same. Neither receiver has a picture but I can still watch recorded shows.

Question

58

3

0

Accepted Solution

Official Solution

Closed

Removing Fox News

Is there a way to remove Fox News and Fox Business from my package?

Question

881

23

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Accepted Solution

Directv c71kw-400 box

I bought this box from direct tv but canceled my subscription can I still use the box with xfinity tv

Question

60

1

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Direct TV remote control volume button

I am having trouble with the volume button on the remote. I'll be watching tv & the volume will automatically go either up all the way or down all the way on its own. I won't even be touching the control. Is there anything I can do to fix this?

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40

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0

Accepted Solution

I want to cancel my subscription

I want to cancel my subscription

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92

4

0

DirecTV underhandedly switched my service to much higher price

Yesterday morning I called to ask why I wasn’t getting the SEC channel since I pay for Sports Pack and Regional Sports channels.  I really couldn’t care less about SEC but wanted to keep ta(Edited per community guidelines) on yesterday’s South Carolina game. The agent told me all they had to do was

Question

97

0

0

poor customer service

I have been a AT&T -Directv customer for 20+ years. this month I am late paying my Directv by 1 month I owe $100 . I woke up this morning to no tv and when I called Directv they told me to bad that they didn't care that 20 years of paying them means nothing. There is NO LOYALTY WITH DIRECTV

Question

76

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Anyone noticing how hard it is to cancel? Is it always like this or is it because of the massive cancellations due to Newsmax?

I've been a customer for so long but trying to cancel over their dropping of Newsmax. It's obviously political as DirectTV wouldn't agree to pay a much lower fee than they pay many news channels with far less ratings than Newsmax.  Newsmax has a large viewership.  Who are the people runni

Question

624

6

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Dispute with ABC

It’s football season! When game is on ABC, of course, because of your dispute, one cannot view. However, alternative channels are also blocked. So, in essence, not going to be able to view any games scheduled for ABC! Come on! If you can’t do anything about viewing on alternative channels because of

Question

103

1

Missing channels

FOX and CBS and 1 other local station are no longer available in my SW Missouri service area because Directv is too cheap to pay for these channels. I’m getting really tired of paying my full bill for service and missing 3 of the main channels. I am now exploring other options and when I find a sati

Question

120

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