3

10 Messages

Wednesday, August 28th, 2024 10:15 AM

Logon

It won’t let me login. If I forgot password nothing is sent. If I create my user it says it already exists. 

10 Messages

1 month ago

See how I did that?  3rd ID #. 3rd email. 
How long does a user last?

10 Messages

1 month ago

I am on my 3rd user and email here. When I go to log in it says incorrect credentials. If I click forgot password it never sends the reset email. If I try to create the user it says it already exists. 
Who runs the forum?  We are asking for legitimate assistance. 

ACE - Expert

 • 

21.3K Messages

1 month ago

There is no time limit of users lasting. DirecTV has their own team that runs the forum of course.

Have you tried clearing your cache/cookies and even using another browser?

Are you using a VPN or accessing internet out of country?

What is the username you are having trouble accessing?

(I am a customer like you, but as an ACE perhaps I can give notice to someone who can get eyes on to see if there is a technical issue with your account)

3 Messages

27 days ago

There may be other login issues that are being checked.


NEED HELP?

New to the Community? Visit the Community How-To and Guidelines to get started.