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324

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poor customer service

I have been a AT&T -Directv customer for 20+ years. this month I am late paying my Directv by 1 month I owe $100 . I woke up this morning to no tv and when I called Directv they told me to bad that they didn't care that 20 years of paying them means nothing. There is NO LOYALTY WITH DIRECTV

Question

330

5

0

Anyone noticing how hard it is to cancel? Is it always like this or is it because of the massive cancellations due to Newsmax?

I've been a customer for so long but trying to cancel over their dropping of Newsmax. It's obviously political as DirectTV wouldn't agree to pay a much lower fee than they pay many news channels with far less ratings than Newsmax.  Newsmax has a large viewership.  Who are the people runni

Question

1.2K

6

0

Accepted Solution

Official Solution

Closed

Removing Fox News

Is there a way to remove Fox News and Fox Business from my package?

Question

1.3K

23

0

Dispute with ABC

It’s football season! When game is on ABC, of course, because of your dispute, one cannot view. However, alternative channels are also blocked. So, in essence, not going to be able to view any games scheduled for ABC! Come on! If you can’t do anything about viewing on alternative channels because of

Question

378

1

Missing channels

FOX and CBS and 1 other local station are no longer available in my SW Missouri service area because Directv is too cheap to pay for these channels. I’m getting really tired of paying my full bill for service and missing 3 of the main channels. I am now exploring other options and when I find a sati

Question

378

1

0

Remote

How can I use Directv remote only. I do not hv direct streaming. I hv a Hisense tv Directv only

Question

288

0

0

Accepted Solution

Moving from Satellite to Stream

I've had my satellite dish for 10 years and I'm thinking about moving to streaming services. I have questions regarding my Genie boxes. Where can I find information about changing services?  I need help walking through the process.

Question

676

1

0

CNN cuts out at commercial

Samsung TV is 15 years old. Accessing DIRECTV through ROKU.  All the channels work fine except CNN. After a couple segments, it cuts out at a commercial break, and the ROKU homepage appears on my tv screen.  Any thoughts on why this only happens for CNN?  And don’t say fake news!

Question

331

1

0

Closed

my phone screen broke and i need to somehow get all the data onto my new phone

The screen to my phone broke, I can no longer use it, I'm trying to transfer all the data to my new phone but I don't remember how to even log into this mess

Question

304

1

0

Unsatisfied Customer

I have been a DirectTV customer for the past 3 years and when my account was established, 2 accounts were opened with duplicative service. For the past 3 years, I've been double billed and didn't catch it because I receive separate bills for internet and cable and have been paying my father's Direc

Question

322

1

0

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