Lack of payment

Log into your account online or call DirecTV. Either you make a payment by another method while waiting on the new card or you see about setting a payment arrangement.

If you choose a payment arrangement be aware this only pushes back the date you would be suspended for past due. It does not remove any late fees if you end up paying after the cycle starts over.

This is a public forum of other customers, not official support, so we have no access to your account or to make payment for you.

@Juniper  If I have to contact customer support team regarding my issue, how I can contact him.

Kindly let me know.

Thanks

@cason4936bellsouthnet 

You will need to contact DirecTV or DIRECTV STREAM (don't know which you have since you posted in community clubhouse) and pay by another method. If DirecTV (satellite) check to see if you have any option to make a payment arrangement.

This is a public forum of other customers so telling us the reason you haven't made a payment doesn't affect your account.

@kanewilliam12 

I've included the numbers in the signature of my posts. However, if you start a thread and explain your issue perhaps the community can help with other guidance.