1 Message
my log in information has disappeared
when i turn on my c71kw-200 it now goes directly to a new login page. for years I have used this with my name and password remembered. why did the machine suddenly seem to lose my old original log in information (which I myself have forgotten). Can I get it back some way? Can I get to a different page than the log in page that always comes up. At one point I thought I saw my original page, but have never gotten it back again.
also, can the directv STREAM app be downloaded onto this box even though it is already a Directv regular box?
litzdog911
ACE - Sage
•
46.1K Messages
1 year ago
Do you know the email you used for your DirecTV account? You can visit directv.com use the "forgot password" to recover your password. Otherwise you'll need to call and provide sufficient personal identifying account information to have them reset your account.
And, no, you can't turn a DirecTV satellite box into a DirecTV Stream box.
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