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2 Messages

Monday, November 27th, 2023 2:22 AM

No programming showing up on guide anymore

I am having troubles with all my tvs that are running the DIRECTV stream app on Roku devices. For some reason, on every tv (using different Roku devices), the app opens and logs in but no programming shows on the screen. I have the normal menu options and normal screen, just no programming listed. I literally have a screen that says guide with nothing listed underneath. No channels, no station logos, nothing is showing that it’s live or anything. Completely blank. This happened within a span of two hours and now all my devices using Roku have the same issue. I have no problems viewing anything on my computer or my mobile device. Problem seems to be only with my tvs running Roku devices. 

ACE - New Member

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5.2K Messages

1 year ago

Have you tried restarting the Roku devices or reinstalling/updating the DIRECTV STREAM application?

2 Messages

1 year ago

Yes I have done all the updates and restarted devices. The same happens on every device. Really stumped on this one. 

ACE - New Member

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5.2K Messages

1 year ago

I am confused as well. If it is happening on all Roku devices, it makes me think the issue could be with your Wi-Fi connection but you state it works on other devices. Therefore, I have nothing to recommend either unfortunately. 


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