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A

New Member

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3 Messages

Tue, Sep 21, 2021 3:38 PM

Remove Fox News, OAN, Newsmax

I have discussed on both the technical support chat and phone removing Fox News, OAN and Newsmax from my subscriptions but was told it was not possible.  These 3 channels are all part of all packages deals offered by DirectStream so the technical support people were not able to help me.  Both said they would escalate this request.  What is DirectStream doing about this?  I would like to have an answer as to when there will be a package with this service that does not include these channels or I will find a television provider that does.  I enjoy DirectStream and have been very happy with the service, but I will make a change if this cannot be resolved.  

Jrandomuser

ACE - Expert

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243 Messages

1 m ago

I think you will have to find another vendor then (and for what it's worth - everyone carries Fox News, since it is a very popular channel).  There are no carriers that offer ala carte service, and all try to have packages that satisfy the most potential subscribers.  While I might personally agree with you about those channels, there are other viewers who feel the same about MSNBC or Vice.  It's really not that hard to just not watch the channels you don't want to watch.  It would be nice if DirecTV enhanced their offering so that you could edit the channel list to only include the channels you were interested in, but they don't.

Constructive

Employee

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1.1K Messages

1 m ago

you cannot pick and choose what channels are in your package, thats like going to a gas station and complaining you dont want unleaded plus and diesel pumps in the lane you pull in. dont like them dont watch them your not the only person who has that package. as @Jrandomuser  stated find another provider . i dont like the scientology's channel but im not calling and demanding it be removed i just scroll past it and my day is no worse.

New Member

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3 Messages

1 m ago

Your example makes absolutely zero sense whatsoever.  I am a paying customer asking for an option in a service based industry to not have to pay for a portion of service that I do not use or want. I would like for the option to have a package that does not include these channels. That is not a request that should be out of line. In fact I’m happy for us all to have the option to pick and choose as we would like or this can both “both sides” and a package without MSNBC and Vice can be added as well.  I don’t really care. I was encouraged by Customer Service to reach out in different, respectful ways to make my opinion heard because they said they have heard other requests like this.  

I am quite aware that I can and do scroll past these channels my point is I would like an option where I do not have to pay for them.  I happen to like this service and have asked them to provide this option or I will.  Frankly your attitude to come on an open forum as an employee to tell me to find another provider makes that all the more likely. 

New Member

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6 Messages

1 m ago

And we live a a free country. You may do as you please. I myself I bypass the channels I don't want to watch.

JefferMC

ACE - Expert

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350 Messages

1 m ago

When you bought your last car, were you able to tell them that you didn't want the Kilometers per hour marks on your speedometer?

shannon02

ACE - Expert

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15.1K Messages

1 m ago

The content providers package their channels just as all TV providers do to their customers and all they can do is pick the package that they believe provides for their customers. 

No TV provider will censor a channels content nor should they.

New Member

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6 Messages

18 d ago

(Edited per community guidelines) this is not about freedom or censorship. I don't want a single cent of my money going to (Edited per community guidelines) channels. Eff this monopoly (Edited per community guidelines). 

(edited)

bcbsncjlj

ACE - Expert

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557 Messages

18 d ago

@Incision  Amazing!

New Member

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6 Messages

18 d ago

@JefferMC lol (Edited per community guidelines) does have to do with this topic? If your precious channels are so great they will survive when the rest of cut out the cancer. 

(edited)

New Member

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6 Messages

18 d ago

@Constructive lol (Edited per community guidelines) an employee saying you can't have what you would like to pay for. Omg genius 

(edited)

Ludwick577

New Member

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159 Messages

18 d ago

At least remove OAN. They are nothing but a Q conspiracy theory spreader.  ZERO major cable companies / streaming services carry this channel. But with the news that came out today about AT&T and how they fund OAN, I guess it's no surprise Dtv stream is one of the few outlets that allows them to spread lies. Free speech does not include inciting violence and govt overthrow. Link here:

https://www.reuters.com/investigates/special-report/usa-oneamerica-att/

(edited)

JefferMC

ACE - Expert

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350 Messages

18 d ago

Would you be willing to have them turn off MSNBC if it meant OAN would go away?  Would you trade CNN for Fox News?

(I can't make this happen, I'm just wondering...)

Regarding the speedometer comment: I was trying to give you an example of how you cannot necessarily control all aspects of a product you buy.  While you can chose trim line, color and other options, some things cannot be controlled.

(edited)

New Member

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6 Messages

18 d ago

Who said make them go away? Nobody. It goes both ways. Idgaf if someone else doesn't want cnn. Let consumers pick their package. Easy

Ludwick577

New Member

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159 Messages

18 d ago

MSNBC and OAN are not the same thing. U are comparing apples to oranges. 

JefferMC

ACE - Expert

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350 Messages

17 d ago

This chart contends they're pretty much the same, other than which direction they lean.



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