New Member
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2 Messages
DVR list
I click List on remote and some days my recordings are there, and some days nothing is there. This happens to a couple of my tv's but never the main one that has the dvr. This is DTV boxes. I have to reset the box and that doesn't always work. Any solutions to this fix?
Accepted Solution
Official Solution
shannon02
ACE - Expert
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21K Messages
3 years ago
Have you reset the main Genie?
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tommerbommer
New Member
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2 Messages
3 years ago
Not the main. I'll try that next time. I did reset the box where this is happening and it worked this time. It get frustrating. Yesterday it works and today I'm resetting box.
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DIRECTVhelp
Community Support
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255K Messages
3 years ago
Hello @tommerbommer We are glad to hear that resetting the box with the issue regarding your DVR recordings fixed the issue.
Thank you @shannon02 for your help!
Let us know if this happens again. We are here.
Teniel, DIRECTV Community Specialist
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