Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

New Member

 • 

2 Messages

Wednesday, July 27th, 2022

error 721 with "Troubleshoot" option

Lose auth maybe twice a week. needs rehit by DTV. Signals great from antenna. DTV tech cannot figure it out either. It will lose some channels like 206, 212. it says 721 with opt to troubleshoot.

Oldest First
Selected Oldest First

ACE - New Member

 • 

5.2K Messages

3 years ago

Sounds like the receiver access card needs replacing. Or, you can try going to Menu, Search, and do a Keyword Search for CLEARMYBOX

(edited)


NEED HELP?