New Member
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2 Messages
Error 772
Once again my tv is stuck on acquiring guide signal. Nothing I do changes it. I’ve unplugged and hit the red reset button
New Member
•
2 Messages
Once again my tv is stuck on acquiring guide signal. Nothing I do changes it. I’ve unplugged and hit the red reset button
DIRECTVhelp
Community Support
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255.6K Messages
3 years ago
Hi there, thank you for trying those initial troubleshooting steps. The error 772 should be fixed once you've reset your receiver. Because these actions haven't worked we'll need to take a closer look into this, I'll send you a Direct Message, so we can start this process. Thank you for contacting us. Santiago, DIRECTV Community Specialist
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goldw1800
ACE - Professor
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2K Messages
3 years ago
@Karonpasquill
Call 1-800-531-5000
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detuch254
ACE - New Member
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5.2K Messages
3 years ago
@goldw1800
Eror code is 772, not 722.
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goldw1800
ACE - Professor
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2K Messages
3 years ago
Sorry
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detuch254
ACE - New Member
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5.2K Messages
3 years ago
No worries, it’s easy to get confused with the different error codes. With error 772, this usually occurs after activating a receiver. @Karonpasquill if you continue to receive this error I suggest refreshing your receiver online at DIRECTV.com by logging into your account, going to Account Overview, choosing ‘Manage my Equipment’, and then ‘Refresh Receiver.’
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