Contributor
Genie receiver not working for Direct TV
Genie receiver is not working. Have tried rebooting several times. Now picture is Direct TV ads only and no sound. Cannot get to a channel-guide and menu buttons do nothing.
Contributor
Genie receiver is not working. Have tried rebooting several times. Now picture is Direct TV ads only and no sound. Cannot get to a channel-guide and menu buttons do nothing.
litzdog911
ACE - Sage
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46.1K Messages
5 years ago
What model Genie Receiver?
If it's a Mini Genie, be sure to also reset your main Genie DVR. What model number is your main Genie DVR?
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retiree1
Contributor
5 years ago
Genie still didn't work. Today I tried a few different things and the
Mini Genie is now working, *except there is no sound.*
I'm not sure what to do at this point.
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litzdog911
ACE - Sage
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46.1K Messages
5 years ago
Model numbers please.
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retiree1
Contributor
5 years ago
Model # looks like D61-500. Even with a magnifying glass it's hard to be sure that "D" isn't 0 and "61" could be 81.
It has a date of 12/18 on it. Hope this helps.
Thanks so much
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mdram4x4
ACE - Master
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6.5K Messages
5 years ago
all minis start with c
there is a c61, and a c61k and a c61w
is it wired? does it do 4k?
have you check the coax cables?
checking hdmi connections?
unplugging it?
changing port on the tv?
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