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DIRECTV Equipment

DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

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(29855)

Accepted Solution

Official Solution

How do I reprogram a remote to use it in another room?

How do I take a bedroom remote and reprogram it to use in the living room.

Question

865

5

0

Digital out on DirectTV Mini Genie

In looking at a pic of the back of the Mini Genie, it looks like it doesn't have an optical out for my wireless headphones. Please correct me if I'm am overlooking something, but it looks like I have  to connect with RCA cables.  I'm confused...I thought RCA cables were analog, so why doe

Question

21

9

0

Connect sound bar to direct tv

Model 6402 sakobs

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16

1

0

Channels are pixelating on HR-54 and error 771 on HR-24

I have been having issues with pixelating on my local channels. Resetting the HR-54 seemed to fix it, but then I would have an issue again.  At one point, I called DirecTV, and they did something on their end, which seemed to help.  Today more than just local channels were pixelating, eve

Question

60

10

0

Can't find internet signal.

I installed the new modem they sent to replace my old modem/router. Now, my computer sees the internet, my phone sees it, but not the Direct TV.

Question

34

1

0

"Info" button causing freeze on Directv satellite service

About 2 months ago, delays began on all tvs when opting "Info" or using "Search." The only fix seemed to be doing a reset on the receiver(s.) I finally gave in & called for technical support and was scheduled for a service call after troubleshooting. The next day a Tech Support person called to

Question

62

4

0

Guide

On my DVR receiver, the guide keeps popping up randomly. it's not a functional guide, all it does is obstruct the view. the only way to get it to go away is to bring up the actual guide and exit. but it comes back a few minutes later. what can i do to fix this?

Question

51

2

0

Accepted Solution

Sick of Pause Screen advertising RuPaul

My family is Sick of the Pause Screen advertising of RuPaul. We are getting this when pausing on all devices. Roku and Direct TV device. PLEASE HELP US STOP THIS!!!!!!!!!

Question

326

23

0

Volume on remote goes up and down when changing channels

I have the genie remote RC73 and a Denon receiver AVR-S960H. When changing channels or pressing the Select/Exit/Info buttons the volume goes up or down on its own. I tried programming a new remote to my Samsung TV and Denon receiver but no luck, still having the same problem

Question

120

11

0

New Gemini Remote...

Is the Gemini remote supposed to work the genie receiver as well?

Question

50

1

0

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