New to the Community? Visit the Community How-To and Guidelines to get started.
DIRECTV Equipment
Get help with your DVR, receiver and satellite equipment.
19.3K
All
Question
RC72 Pause/Play Problem
HR44-500 DVR with RC72 remotes. Pause/Play button non responsive or requires long hold to stop or start playing a recording. Have tried multiple remotes and rebooted the DVR.
Question
16
4
0
Six Second rewind button glitching
We have had DirecTV satellite for over 20 years. In the last few months, when I press the six second rewind button multiple times (like to rewind 30 seconds, 5 times) it will go back to the beginning of a program or back 20 minutes or 7? Really random jumps, but definitely not the 30 se
Question
361
7
Closed
One of my TVs is not getting a signal from the receiver
Greetings. One of my TVs is not getting a signal from the receiver, but the other two TVs are receiving a signal and working properly.. I have rebooted the receiver but it is still showing no signal. However when I moved it to HDMI 3 Instead of 2 where it was showing programming, it is saying that t
Question
481
4
0
Menu/List/Guide buttons not working on Remote
Remote works for everything else, but the Menu/List/Guide buttons do nothing - replaced batteries tried same functionality on other TV Remotes
Question
997
5
0
Closed
Lost biography info for the Cast & Crew
I have Directv (for 23 years!) I have lost the biography info for the actors listed on Cast & Crew option. When will it be restored? That was a big plus for me keeping Directv over Dish. Thank you.
Question
385
3
0
Gemeni audio output toggles between tv speakers and soundbar
Just replaced genie product with two Gemeni boxes connected to Sony tvs via hdmi. When powering up the gemeni boxes, they toggle between tv speakers and audio system and half the time land on the tv speakers which is incorrect. And then when I try and go into the tv audio settings and set it back to
Question
32
1
0
Directv works, internet works, apps like disney+ indicate a connection error - code 102 shows
The apps on my smartv like disney+, prime video etc. do not work. I get a connection error. I have Directv service . I reset the router and I reset the smart hub receiver. I don't know what cable is not connected. What could be wrong.
Question
131
1
0
Accepted Solution
Official Solution
Closed
Do I need to have internet when I'm having direct tv installed?
Do I need to have internet when I'm having direct tv installed?
Question
1K
4
0
My tv shuts off for a sec and back on while I'm watching recordings
This keeps happening. I'll be watching a recorded show and it will sound like my tv is powering off and then come right back on in the same place. There is no error message or anything else. It is happening more and more. Help please?
Question
1.8K
5
0
Previous button not going back to the previous channel
We are having the exact issue with the previous button not going back to the proper channel. would love the fix for this. thanks.
Question
781
11
0