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DIRECTV Equipment

DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

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How can I get a defective remote replaced?

My remote is. It working correctly. Every time I try to fast forward, or rewind, it won’t stop until I keep clicking it and sometime have to get directly in from if the green light in the box. Same thing with pausing it.

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Compatible Directv receiver and Winegard GM 9000 Carryout G3

I want to purchase for my RV the Winegard satellite and compatible Directv receiver. Where and how much? How do I get the receiver activated? I am already a Directv customer through AT&T.

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HR44/500 w/3 C41W-500's and glitching issue

We've had this setup since 2014. The HR44 is having issues with glitching, studdering and such when watching anything recorded, even if VOD.  It also does it if we've paused or rewind Live TV.  The HD is about 80% full of Hallmark movies that we watch all the time if nothing on TV. 

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http code in black box appears on screen during commercial

The black box covers about half the screen and spits out code to do with the commercial, for instance http://ditec during a ditec ad, and then it starts giving code in brackets and repeats the http address and code over and over. It happens between 1 and 3 times an hour and can be cleared by turning

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Accepted Solution

Close Captioning/Subtitles Stopped Working

I upgraded my equipment in November and received a HR54 with other devices. Since I have received the HR54, the Close Captions and DirecTV Subtitles gradually stop messaging after about a week, resetting the box (and the entire network of the house) is the only way to fix the CC/Subtitle issue, alt

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69

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Software update failure - HR44/500

For the last several days I turn the DirecTV in the morning and I get a blue screen saying it's "Searching for New Software" (see photo). I reset the receiver and it works fine until the next morning. Now it seems to show this screen several times a day, if I power off and then back on. I checked t

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59

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Accepted Solution

reciever network with dtv remote app for business

can i connect all my receivers to a router via cat 6 and control them with an app? if so will i need internet connection or just wifi to control each receiver from said app?

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Official Solution

Equipment upgrade

Hello all! My parents have been DirectTV customers forever. Late 1990's I think.  Live in the woods. ;) They currently have an H23-600, HR44-200, two C51-500's, and two C41-500's. Each receiver has a coax connected to it.  I heard from someone that the latest technology only requ

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5K

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DirecTV Remote and LG C1 Television- How to Switch Inputs

I just bought a new TV, the LG C1. I was able to connect the DirecTV remote to work with the new TV, but the button that allows you to switch inputs (between say the DirecTV box and a game unit and a Apple TV or Roku) does not work. The remote does turn the TV on and off and control the volume prope

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recordings keep re-recording

For some reason previous seasons of shows (recorded, watched and already deleted) will automatically re-record. I can't delete the series or it won't record the new season when it starts.

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