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DIRECTV Equipment

DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

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SD to HD Swap

Like many others, we too received a letter about the local channels on my SD receivers going away unless we upgrade.  We do not want or need the Genie system.  We only want to swap our 2 SD receivers for the H25 receivers.  I called them today to do this, thinking it would not cost anything, and ala

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cant get genie remote to work with TCL 43S450F

tried several times to program the genie to operate my TCL tv model 43S450F, no luck watched videos and followed DIRECTV's instructions from website. then just a few min ago I read online that "This TV does not work on DISH remote volume, mute, or volume. Spent over an hour with TCL support,Amazon c

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40

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Equipment return

I returned my equipment using the label supplied to me by DirectTV over a month ago. I was recently charged for the equipment and am requesting the charges be reversed. I left a review on trustpilot and was told to reach out here for my issue to be resolved.

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63

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Channel change issues

I just got Directv and am having a problem with channel change. It keeps freezing and am not able to use any other functions.  I do not know what the issue is.  I came from Spectrum and it was a no-brainer (but also cost me $120 more a month..).  I am considered elderly, so not savvy

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39

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News Mix Channel 71 stuck on CNN

I cannot move between the different stations on the screen when the news mix channel (71) is on the screen. I used to be able to do this. I have tried doing a red button reset. This has been going on for a few days so it is not a temporary situation.

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210

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Upgraded equipment

Curious I have had the same equipment for some time now. I have heard you can request updated equipment if you equipment is over two years old. Is these any truth to this?

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4.6K

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Several movies purchased missin

Several movies that I paid for on my bill are not showing up in my purchased folder and want me to rent or buy them if I want to play them. I have reset my box. How do Fix this

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Gemini question

All these Gemini have same model number. I’m told if I want to hook it up to my satellite system not streaming service it needs certain software ? I see many for sale on eBay they all have same model number. I want to get one to add to my HR54 system.

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41

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Accepted Solution

DTV & Verizon Wireless 5G

I have DTV - satellite. Looking to switch internet providers. Question surrounds set-up with Verizon Gateway unit, old router has ethernet cable from a DTV device that is screwed onto a coaxial cable, do I just plug that same ethernet cable into the Verizon Gateway unit?

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67

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Gemini Restarts Sony Television When First Turned On

Every time I start the television the picture comes on and momentarily the television will reboot. I have tested this with two different Sony televisions.  Is there anyone else having this problem?

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117

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