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DIRECTV Equipment

DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

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Dish pointing

I have a dish in my RV that I set up when we are camping to watch ball games and such. I take the main receiver from the house and before I left I’d go to Directv’s page that was “dish pointing by zip code” and put in the closest zip to where I’d be camping and use those coordinates.  For

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222

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Signal strength issue

I’ve been getting numerous signal strength errors lately. Here are my transponder numbers. Are these good, bad???? Satellite transponders (32 total at 101º) 1-8 99 100 99 0 98 99 99 1009-16 98 100 100 78 98 99 100 10017-24 100 100 100 67 100 99 100 9925-32 100 97 100 100 100 100 100 100 Satellite t

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57

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On Demand Not available or connection to apps

I have been having tis problem for a month now and Directv services just told me that they are having a technical issue with connecting customers to the internet via their tv services. That means no on-demand services and no access to their app feature to access MAX or other apps. I was given no tim

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Accepted Solution

Gemini

Anyone have having a problem that when watching a recorded show tv goes blank then notification that will resume once it gets a signal, then goes back to regular channels after reboot?

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192

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Is there still a Customer Satisfaction Department at DirecTv for people to speak with.

So, I have been a customer of DirecTv for over 20 years and have never had a complaint until now. 1. What happened to the customer satisfaction department where you could speak to someone and they made sure your experience was flawless in getting help and being satisfied with your service?  2.

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59

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Accepted Solution

Constant loud buzzing/humming noise

The DIRECTV box that stores multiple receivers and fans is attached to the exterior wall outside my daugther's bedroom. It started to make a constant, loud buzzing/humming noise about a month ago. I contacted customer service to file a claim. I was issued a claim number and received a text with cont

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76

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Wireless receiver

I have a wireless receiver in my garage. There is a coax connection from the dish in the garage. How do I set up the wireless Genie receiver currently connecting wirelessly to the main receiver to use the coax from the dish instead?

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26

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Deleting recored shows

Can i delete from only 1 tv in my home. We have 7 TVs I want to delete from my bedroom

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31

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I just bought an ONN Roku TV. I have volume on Directv, but none, on the Roku (streaming) channels. What can I do to solve this?

I have my DirecTV running through a 7 channel Surround sound system. The volume is controlled with the remote for the Surround Sound system, instead of the DirecTV Genie (RC73) remote. I bought a new ONN Roku TV, today. The sound works fine, on DirecTV; but I have NO Sound, on the streaming channels

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82

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WIFI CONNECTION

Can not connect receiver to Spectrum wifi. It was working two weeks ago. Call tech support three times, no help. Had new receiver installed by tech person, he could not make it work. Is Spectrum blocking direct tv's wifi signal??

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57

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