DIRECTV Equipment

My new Gemini “child” unit is exhibiting some very undesirable behavior. When using FF or Reverse the screen freezes while the position in the program moves forward or reverse as requested. This means that the viewer cannot see the advancing or reversing content, essentially defeating the value of t

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I have seen a number of comments about Samsung TV requiring frequent resets to watch when using Gemini. One stated they would send DM of how to correct this problem.  How do I fix this problem?

I have purchased some movies from Moviesanywhere, {which works with DirecTV} and they are showing up in my Genie 2, however, they won't play after 5 minutes. If I want to play them on the DirecTV app, they will work, however, not on my Genie 2 along with the 4k box  I have reset the box and ca

As a customer of DirecTV for many years, I need the USPS mailing address for DirecTV's corporate headquarters. I have hearing issues and subsequently, do not talk on TELEPHONES...PERIOD. Nevertheless, I'd like to write to Mrs. Laurie Giammona (Chief Customer Officer @ DirecTV) regarding a concern I

I have an issue that been resolved but wanted to post what happened and what worked. I had a bad older SL5S4NR4-01 LNB that is bad. The problem is that most of the blogs talk about alignment but in this case it was both. I would not have tried to fix it if it was not for the fact that the service ca

It is not possible to delete shows off phone. I've tried everything and nothing works and it's really (Edited per community guidelines) me off.

How can I connect HR24 to a network. I was able to in the past, but there no longer exist that option under Settings -> Internet Setup.

No longer connects.

Okay so I posted previously about potentially having the dish in my window. I have now obtained authorization from a leasing agent to install a dish in the back yard on a pole. My apartment is on the third floor facing the front parking lot and in the back of the building where the pole will be plac