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DIRECTV Equipment

DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

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LAST CHANCE

How can I get rid of last chance or change it’s preference. I have over 60% free space on my Genie 2 and last chance is deleting saved programs I wish to keep. I’ve tried keeping them but within a day of two they are deleted anyway. I prefer to manage my saved programs myself. If I could at least no

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Autoplay feature for DVR recorded episodes.

I recently got my DirecTV system replaced and they installed the Genie HS17-500. This unit does not have the option to have the system automatically play the next recorded episode. I had that with my old DirecTV DVR and I used it all the time. I sat kids in front of the tv and it would auto play the

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Setting up a new account advice

I'm trying to contact a DTV vendor to coordinate setting up my 3rd DTV account at a location in the Sierras. ZIP is 95728 - Soda Springs CA. The install date is TBDetermined but I had some tech questions for the installer as well as time/date availability. DTV site chat box is only interested in l

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DVR with out receiver in apartment complex

How can I DVR tv programs from the cable provided by the apartment complex as I do not have a receiver in my apartment?

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Intermittent 771 and 775

Good morning, Can you help resolve problem with my Directv. Picture keeps freezing and HD channels rarely work. Any ideas.  Here are the stats

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Genie Gen 3, Model HR54-500 Making Noise

Got a new Genie Gen 3 in January. Noticed it was making noise (static, scraping, clicking, like a hard drive making noise). Thought I could ignore it but it got annoying. Replaced it today (April 21) with a brand new unit and this one is also making noise. Is this just how these things are now? Or i

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How do I connect replacement mini to Genie 2 HS17-500 system. Instructions sent were for HD DVR system.

I just received a replacement Genie mini to replace one that doesn't appear to be functioning properly. The instruction provided with the mini say to go to the Genie HDDVR to begin setup. However, we have a Genie 2 HS17-500 system. How do I connect the replacement mini to the Genie 2 system?

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Hr54-500 internet connected but can’t access

We moved our receiver from one room to another. We did all the steps to access our network with no issues.  But when we try to access (like YouTube) it keeps telling us the internet is not connected.  

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DIRECTV APP Available on All Smart TVs OR only Samsung Smart TV. Don't need TV Box if i have Smart TV.

So i called to sign up DTV VIA SATELLITE, i have 6 TVs and I was told by one of sales rep that i don't need a TV Box if i have a Smart tv. He said i can just simply download DIRECTV app on my Smart TV and start watching all channels on App. Is that true...? Do i really not need the TV box if i have

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Initial connection issue

Hi, I recently switched from directv to cable, and learn within less then three hours that I made a grave mistake. I called directv to reinstate service, which I thought would be simple, given that all the equipment is still installed, but I can’t seem to get is back up an running. I have a smart hu

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