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DIRECTV Equipment

DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

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Gemini streaming limitations from wifi limitations

Please read carefully, it's not my setup, nor will rebooting fix anything. This is solely about the inherent limitations in Internet access in a Gemini. And warning: if you think that apps in the Gemini use the internet from the server, you are wrong. This is on a Genie 2 system with a Gemini altho

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414

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Accepted Solution

Unsync soundbar from genie remote

The installer programmed the genie remote to control my soundbar so now anytime I use the guide or change channels, etc my soundbar comes on. I do not want the genie remote to control the soundbar.  I just like to use the soundbar when watching a movie not everyday tv.  I tried resetting

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520

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4K SERVICE

Customer service wanted to charge for 4k receiver and charge monthly fees plus maintenance tech cost. Then came back and informed me that all fees would be eliminated. The new catch is I would have to sign 2yr contract. I declined and advised them I would check other providers, I have been a loyal

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1.4K

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Accepted Solution

Replacement DVR

I have a HD DVR, Model HR21-100 that is stopping and skipping. I have had it for 17 years. If I ask Direct TV for a replacement, what model will they replace it with?  How much will I have to pay (or do I have to pay) as the dvr is leased from Direct Tv?

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113

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Receiver for 4K TV

I plan to buy a Samsung QN65S90DAFXZA OLED 4K UHD Smart Tizen TV and need to know which receiver I need.

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58

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DVR programs

We have our equipment in our RV. When we set up at our current location, our Genie wasn't communicating with the tower.  Customer Service could not help us.  My husband went online and found a solution that got it working.  But some of our recorded programs were gone, and there were

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115

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AIM 1.0

I recently purchased an AIM 1.0 Meter. It is running the latest software and I was wondering if this meter is capable of fully powering the LNB by itself or if i need to hook up the IRD to the meter as well. It is an SL3 with no multiswitch, HR54-500 and a 21 tuner LNB.

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66

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new install..

The only dealer who is listed in my area is not an authorized Directv retailer. Also, I have my reasons that I would never want anyone from that business near my house. Do I have any say as to who does the install for new service?

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161

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I want to rate a service call I had

I had a service call scheduled for Friday, November 1 between 8-12. At 11:55 I received a call that someone would be here by 1. Finally at 3 PM a tech arrived. He said many called out because of the Dodger celebration. I was already upset because I had a contractor here who wanted to be here when th

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106

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Different lables

Direct tv media share render changed to direct tv hr54R1 and again changed to direct tv hr 54 700. Why is that and also has open ports 80, 443, 8080, 9100, 631 has someone hacked into it

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129

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