
DIRECTV Equipment
Get help with your DVR, receiver and satellite equipment.
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Question
Directv equipment return when closing account
I called Directv a few minutes ago and was speaking to a person in their loyalty department regarding cancelling my service. I inquired about what happens to the equipment once I cancel my service and will someone from directv take down the satellite dish they put up. I wanted to get this inf
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Will I have to return my equipment when I cancel DirecTV?
I have a dish and 2 Light Boxes (not genie) that I got just a little over a year ago, after exchanging my old Hughes boxes (which were better than what I have now, the software stinks). Will I have to return the boxes and equipment including the dish? Thanks in advance for your help.&nb
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Questions about DTV Equipment
Hoping someone can advise me! I finally canceled DTV this month after several years of being a loyal customer. DTV is requesting I return only one receiver but I have a wireless bridge, at least one genie mini, and multiple wireless they aren’t directing me to return. I believe I owned some of the e
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Accepted Solution
Official Solution
4k wireless available?
Currently have hr54-200 main and two c41w-500 wireless genies. Is there an upgrade to my wireless minis for 4k? I was told xfinity does and weighing choices. I have been with dtv since 2010 but bill is getting higher then xfinity by around $100 monthly.
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Gemini mini
There is a new "mini" type box on the Directv Website called a Gemini. Seems, hardware wise, to be identical to the Directv Osprey Stream Box. Does Directv Satellite charge $7 per month as an additional receiver fee for the Gemini? What does the UI look like compared to when used with
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Question about returning equipment.
I was sent a box by Direct tv. Never opened it. I’ve had this box for a year or two since the you know what happened, and wanted to ship my stuff back. Does anyone know if there’s a return label inside? Can I take it to my local post office, and ship it out from there once I try and figure out what’
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Accepted Solution
Dropping DirectTV and returning equipment
Will TV still work for Prime Video or HBO?
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Receiving return kits
I have asked for a return kit from direct TV 5 different times going on a 6th. they say they have ordered the kit and I should have received it 3 to 5 days later. Still no kit to return equipment. I have made every effort to return equipment that they have now reported to collection agency and is no
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