Welcome to the DIRECTV Community Forums - connect with users, ask questions, and find answers!

DIRECTV Equipment

DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

117.3K

(116968)
Directv equipment return when closing account

I called Directv a few minutes ago and was speaking to a person in their loyalty department regarding cancelling my service. I inquired about what happens to the equipment once I cancel my service and will someone from directv take down the satellite dish they put up.  I wanted to get this inf

Question

39

2

0

Will I have to return my equipment when I cancel DirecTV?

I have a dish and 2 Light Boxes (not genie) that I got just a little over a year ago, after exchanging my old Hughes boxes (which were better than what I have now, the software stinks). Will I have to return the boxes and equipment including the dish?  Thanks in advance for  your help.&nb

Question

52

8

0

Questions about DTV Equipment

Hoping someone can advise me! I finally canceled DTV this month after several years of being a loyal customer. DTV is requesting I return only one receiver but I have a wireless bridge, at least one genie mini, and multiple wireless they aren’t directing me to return. I believe I owned some of the e

Question

38

2

0

Accepted Solution

Official Solution

4k wireless available?

Currently have hr54-200 main and two c41w-500 wireless genies. Is there an upgrade to my wireless minis for 4k? I was told xfinity does and weighing choices. I have been with dtv since 2010 but bill is getting higher then xfinity by around $100 monthly.

Question

28

3

0

Gemini mini

There is a new "mini" type box on the Directv Website called a Gemini. Seems, hardware wise, to be identical to the Directv Osprey Stream Box.   Does Directv Satellite charge $7 per month as an additional receiver fee for the Gemini?  What does the UI look like compared to when used with

Question

1.1K

40

0

Closed

Receiver HR54-700

Is there a newer receiver as this was mfg in 2016 ?

Question

326

13

0

Closed

Youtube

Is there a specific box you need to get on youtube?

Question

90

3

0

Question about returning equipment.

I was sent a box by Direct tv. Never opened it. I’ve had this box for a year or two since the you know what happened, and wanted to ship my stuff back. Does anyone know if there’s a return label inside? Can I take it to my local post office, and ship it out from there once I try and figure out what’

Question

54

3

0

Accepted Solution

Dropping DirectTV and returning equipment

Will TV still work for Prime Video or HBO?

Question

66

2

0

Receiving return kits

I have asked for a return kit from direct TV 5 different times going on a 6th. they say they have ordered the kit and I should have received it 3 to 5 days later. Still no kit to return equipment. I have made every effort to return equipment that they have now reported to collection agency and is no

Question

27

3

0

NEED HELP?

Pinned Posts

Loading...

Accepted Solutions

View More

Loading...
Loading...

New to the Community? Visit the Community How-To and Guidelines to get started.
New to the Community? Visit the Community How-To and Guidelines to get started.