Get help with your DVR, receiver and satellite equipment.
We have replaced all of the parts in our direct tv system, cables, SWM, including dish a winegard traveling pro, but are still getting the 771 error. There is 20.6 volts coming from the SWM to the dish, but no voltage going to the IRD to the direct tv receiver, an H25 model. There is no splitter or
How can you determine if you have the latest equipment?
Curious I have had the same equipment for some time now. I have heard you can request updated equipment if you equipment is over two years old. Is these any truth to this?
Program RC73 remote to control Roku TV Menu
We have a hotel using H25 boxes and RC71h and RC73 remotes and would like those remotes to control the internal menus of our Roku TVs. We've programmed the remotes with the brand codes and they control on/off and volume but the arrow and select buttons do not control the roku menu
no wifi in my house. genie is hardwired to internet. Want to couple gemini box to genie, but how, if genie ethernet port is being used?
I do not have wifi in my house. My genie is hardwired to internet, using the ethernet port on the genie. I do not have a smart TV and Directv told me I could add a gemini box to my genie system to get streaming. Directv told me the gemini box would work, even though I do not have wifi i
Remotes don’t work my tcl tv anymore
My direct tv universal remotes have been operating both the direct tv box and tv from one remote until a few months ago they both quit working tv! what’s up where the tcl tvs updated?
LOST ODD TRANSPONDERS
I ADDED A SPLITTER TO THE MAIN DERICTV AND LOSE THE ODD TRANSPONDERS. IF I DISCONNECT IT ALL TRANSPONDERS WORK. DO I NEED A BOOSTER?
I can’t get my main genie to generate a pin to connect my genie mini
Sound bar not working
How do I connect a sound bar to my Gemini. I tried the digital audio cable (little square connector) onnevted yo the Gemini but sound bar still won’t work. Do I need it to be plugged into the genie box? Before I got the Gemini I had the sound bar plugged into the genie and it worked fine.
Cannot watch 4k without blackouts
Whenever we try to watch something on our 4k Samsung TV, the picture will intermittently go black for a moment or two and then come back to the live feed. It's not fun to watch sports this way. The blackouts come and go but it's annoying enough that we don't bother with anymore.