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DIRECTV Equipment

DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

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No show for install

Had two appointments for installation. No one shows up or calls.  Will DirectTV let you do your own installation.  Did my own Dish network install years ago in rural area.

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RC 73 reset issues

I have an RC 73 remote that I have to reset every time I turn the TV and receiver off and back on. Reset procedure I'm using is to press mute and select at the same time, then 981, then code for TV.  It works when I do this; however, I have to do it again the next time I turn the TV on. New ba

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212

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Accepted Solution

Official Solution

Help with Tv code program

Can't get remote to control volume on my sanyo tv. Tried every code listed twice. Cleared remote RC73 and restarted the genie H25-100 . My mind is tired lol help ! It has been working the TV volume for almost 4 yrs then poof it doesn't work. All other buttons work. 

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2K

7

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unable to pair pair direct tv remote

I'm unable to pair my remote. only option is for sony brands and I have a fire tv

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241

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Can't delete shows on the app

I've received conflicting info verbally from 4 agents on deleting content on the app. Does anyone out there have a satellite subscription to DTV with set top boxes and not able to delete content in the app's My Library? My setup has the Genie in my Living Room and a Genie Mini in the Master Bedroom.

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245

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Help with chromecast on gemini box

I have a new gemini box that says it has chromecastbuilt in. In the apps section, there is no chromecastapp like there was in my genie box. But when I clickon the cast button on my phone or computer, I see achromeast connection with the name assigned to thegemini box. When I click it, it says connec

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652

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connection problems

In the middle of a program the screen will go dark. I have to turn the tv off and then on to return to program. This happens at least once a day.  Now, the programs won't restart at all.  I ran a scan that showed my wifi signal is strong. What's up?

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308

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Closed

HDMI output not working through A/V receiver

When I connect my DirecTV receiver directly to my TV via HDMI cable, everything works fine. But, if I try to connect via my A/V receiver using HDMI, I do not get any audio or video. Funny thing is, I have been using the DirecTV receiver via the A/V receiver for months. It just stopped working one fi

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3.7K

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No signal on one tv. Other tvs are working

I am getting a no signal on tv in my bedroom. Have rebooted tv and direct tv box. Have checked input. Nothing is working.

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13K

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DVR won't stay paused

Suddenly my DVR will not stay paused on recorded program playbacks. I pause a recorded program to go to the bathroom and before I get back the program is playing again. THe pause will only hold for about 30 seconds. Never had this problem before. It just started recently, about the same time we star

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4.6K

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